What good is a business process that is unable to deliver the planned result? The PDCA process approach is used for business process planning, Business Process Management (BPM), and for business process auditing as well. A process audit is focused on determining process effectiveness and the ability to achieve planned results. What questions are used for a process audit? Continue reading What Questions Are Used for a Process Audit?
One of the most typical internal audit findings (nonconformities) is discovering that workers are not following procedures or work instruction. Surprisingly, while ISO 9001 requires you to establish procedures as needed, there is no ISO clause that requires anybody to follow such plans! What ISO 9001 clause is used writing audit findings for not following procedures? Continue reading What ISO 9001 Clause is Used Writing Audit Findings For Not Following Procedures?
What do you think of when you hear Lean ISO Quality System? Actually, what is the first thing you think of when you hear the term “ISO 9001”? Lengthy policies, complicated procedures, and miles of forms to fill out? A bureaucracy that rivals the US government in size and complexity? Intense, week-long audits that make waterboarding seem like spa therapy? You may be misinformed — ISO 9001 is based on sound business practices and is designed to help your organization improve incrementally. What’s a Lean ISO Quality System? Continue reading What’s a Lean ISO Quality System?
A Quality Management System (QMS) is a management system pure and simple. It is not quality’s management system; it is a management system that, if done right, produces quality products. A Quality Management Systems is built for ISO registration, to satisfy customer requirements, or to produce better products. Building a Quality Management System in 10 easy steps is not hard if you follow these steps. Continue reading Quality Management System in 10 Easy Steps
There is no simple answer to the question of the time commitment for an ISO Quality Management System (QMS). There are a number of variables to consider including the ISO standard you are registered to, the number of employees, the capability of your management team, the complexity of your business processes, and your knowledge of quality. The answers to such questions will determine the level of effort required to maintain an ISO system. How much time do you spend on your ISO QMS annually? Continue reading How Much Time Do You Spend on Your ISO QMS Annually?
If your are Starting ISO Certification, you will be moving into implementation. You will need to have already established a Quality Management System (QMS) that meets the basic general requirements described in Clause 4, plus implemented the continual improvement processes described in Clause 9 and 10. Now is a good time to begin Implementing ISO 9001 Clause 5 & 7 Leadership. Continue reading How to Implement ISO 9001 Clause 5 & 7 Leadership and Resources
Quality planning is how we plan to make a product (or deliver a service) correctly. Think of it as planning to make the perfect product (or deliver the perfect service) experience for your customer. Ah, the perfect order, from the perfect customer… But what does Quality Planning mean?
Implementing an ISO 9001 system represents a major change and commitment to quality. All of that effort can represent a significant strategic shift for a business – from quantity to quality. And this could make sure your business gets more effective in achieving desired results. How do you become ISO 9001 compliant? Continue reading How Do You Become ISO 9001 Compliant?