Analyzing Business Data

Understanding your COQ or COPQ provides quality with the ability to explain quality to management using managementƒ’s language of cost.

How can data science help you retain or onboard your clients? Understanding what your customer experience metrics say about your business is exactly what you need to improve both onboarding and retention. This guide will cover customer onboarding basics, customer retention basics, and four ways to use data science to improve customer onboarding and retention.

Where business people can find non-technical, big picture, practical information about Business Intelligence (BI), Performance Management, and Data Warehousing (DW). How do businesses use business intelligence?

What are the different types of accounting costs that your company can accrue, and how can you build cost accounting policies to minimize their effects?

The outbreak of the COVID-19 pandemic sent millions of people from working in an office to working remotely. This sudden shift left team managers, leaders, and business owners confused and worried about keeping the business up and running. This explains the sudden need for innovative KPI solutions with leading indicators for measuring organizational success, which […]

Great managers today need a variety of skills including both technical and people skills. While there has been a lot written about the soft side of management, what kind of technical skills to great managers need?

At each process step, Document Maps show us what documents to produce, and which to receive.