IT Policies and Procedures Manual
IT department managers say that an IT Policies and Procedures Manual helps them with the volume of work standards that have mushroomed in their departments, ostensibly to implement accepted IT processes such as Information Technology Infrastructure Library (ITIL), Capability Maturity Model (CMM), and others. Such tools are, of course, supposed to help us gain better alignment with business goals and more efficient project implementation.
Get Better Results from Your IT Policies
But is the volume of IT documentation really helping? Despite the growth of documentation, managers note persistent symptoms including an ever-increasing project backlog, and little direct feedback from completed software projects indicating that they are having the desired impact on the business. These are symptoms of lack of alignment of business processes with the business’ goals.
When workers view IT policies and procedures as irrelevant or hard to use, they tend to rely on tribal knowledge—they just ask each other questions. While that can be effective, formal knowledge management systems become superfluous and they die. This invites other problems, like inconsistent product quality, loss of knowledge as people leave, lack of compliance and no audit trail, hoarding of information. All of this puts customer satisfaction and even the company’s future at risk, managers say.
IT Department Policies Procedures
Written IT standards, policies and procedures need to be aligned with key IT processes and business goals, or users will find workarounds. We hear from IT managers because they think of us as ‘the policies and procedures guys,’ and they sense that “better” procedures, best practices, and time test routines are the answer.
Align IT Processes with Policies and Procedures
But we’re the first ones to suggest that standards, policies and procedures are only part of the answer. When found in abundance, IT policies, procedures and standards could be a symptom of lack of alignment around business goals. It’s like trying to patch an ineffective working relationship by writing down every possible scenario. Of course that’s impossible. And it only hamstrings the creativity and initiative of your best computer professionals.
Buy playing the role of facilitator, you can help staff and stakeholders collaborate to critique existing business processes, modify them as necessary, and agree on a workable process. As their manager and resource, you can provide communications and training to reinforce buy-in and adoption. Success creates an impetus for further process improvement. With the improved focus, it’s easier to weed out unnecessary processes and get better results.
IT Policy and Procedures Manual Templates Simplify Documentation Writing
No matter what your objective, the prewritten and fully editable IT policy and procedure manualfrom Bizmanualz will simplify your assignment and save you countless hours of research, planning and development time.
The IT Policies and Procedures Manual from Bizmanualz comes with 41 prewritten IT procedures, 75 IT forms, 33 Example Job Descriptions, a sample CIO manual, and a free Computer and IT Security Guide. You will get over 850 pages of content written by knowledgeable technical writers and reviewed by experts in the field.
IT Policies and Procedures Manual
A well written IT policies and procedures Manual reduces costs and improves performance by enhancing consistency and establishing clear criteria for computer, network, hardware, software, IT security, and IT vendors. Establishing consistent best practices and methods are an important component in safeguarding your information systems, IT assets, and IT investments.
The IT Policies and Procedures Manual is written with IT security and compliance in mind. Clearly written IT process procedures simplify compliance with COBIT, ITIL and ISO 27000.
Download Editable IT Department Best Practices
Are you looking to implement Information Technology (IT) management best practices in your IT department or organization? Or are you trying to enhance your IT processes, or simply working to update and improve your IT policies and procedures manual?
IT Policies and Procedures Manual Templates Save Time
You can save hundreds of hours of research and writing by starting with prewritten IT policies and procedures. All content is available immediately for download using easily editable Microsoft Word templates, so it’s easy to customize – no different than working on any other day-to-day documentation.
Sample IT Procedures in the manual are categorized into five critical areas of Information Technology Management:
- IT Administration Policies
- IT Asset Management Procedures
- IT Training, Incident Handling and Technical Support Procedures
- IT Security and Disaster Recovery Procedures
- Software Development Procedures
Combined, these IT procedures address important information technology policies such as IT administration, IT vendor management, IT training and support, system and software development, computer asset management, and IT security. Since everything is instantly downloadable, you can start working on implementing IT Policies, Procedures and best practices right away.
Download Free IT Samples Right Now!
Download free sample IT procedures from the IT Policies and Procedures Manual right now with no obligation. You will get the entire table of contents and one actual IT policy and procedure set from the manual. Or, if you are ready to buy now, you can place your order using our secure server and you’ll be able to download immediately. With our money-back guarantee, your purchase is risk-free!