Sales & Marketing Procedures Manual

Download Price: $495.00
Add $100 for hard copy

Weight: 6 pounds

Delivery Options:

Procedures Manual Sections:

Customer Requirements Policy Procedure

The Customer Requirements Policy Procedure is available in the Sales & Marketing Policies and Procedures manual.

The Customer Requirements Policy Procedure describes how to determine customer requirements for products and services and ensures that your company has the ability to meet those customer requirements before committing.

The Customer Requirements Policy Procedure applies to your company?s sales personnel responding to inquiries from customers regarding products or services and to manufacturing, engineering, service, and procurement personnel supporting sales in the quotation process. (10 pages, 1252 words)

Activities Covered in the Customer Requirements Policy Procedure

Requirements-General
Requirements Acquisition
Revised Requirements
Requirements Review

References Used in the Customer Requirements Policy Procedure

ISO 9001:2000- Quality Management Systems Requirements
Regulatory Requirements

Forms Included in the Customer Requirements Policy Procedure

Customer Requirements Checklist Form
Customer Database Form