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Sample IT Manual

The Computer, Network & IT Procedures Manual also includes a sample IT Manual.

The IT manual establishes and states the policies governing The Company’s IT standards and practices. These policies define management’s arrangements for managing operations and activities in accordance with computer industry practices. These top-level policies represent the plans or protocols for achieving and maintaining the confidentiality, integrity and availability of all IT Assets.

Sample IT Manual Table of Contents

Table of Figures

List of Referenced Procedures

1. Purpose
2. Scope
   • Responsibility
   • Exclusions
3. Management Responsibility
   • IT Organization
   • Management Commitment
   • Management IT Policy
   • Planning
   • Responsibility, Authority, and Communication
   • Management Reporting
   • Business Conduct
4. IT Management System
   • Objectives
   • Requirements
   • Transactions
   • Documentation
   • Security
5. Processes and Controls
   • IT Administration
   • Asset Management
   • IT Training and Support
   • IT Security and Disaster Recovery
   • Software Development
6. Resource Management
   • Provision of Resources
   • Human Resources
   • Infrastructure
   • Work Environment

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