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IT Manual Preparation

In order for your IT Manual to be effective, it is vital that it is clearly written and easily understood by all the employees in your organization. This section provides an introduction to producing your IT Manual.

Section 1: Introduction

Product Contents

Top Ten Management Mistakes

Manual Development Process

• Discovery
• Planning
• Development
• Implementation
  • Training
  • Auditing
  • Management Review
• Rediscovery

Bizmanualz Training

• Business Process Design
• Quality Tools & Techniques
• ISO 9001 Quality Management
• ISO 14001 Environmental Management
• Occupational Health & Safety Management
• ISO 22000 Food Safety Management
• Software Quality Management
• ISO 13485 Medical Devices
• AS9100 Aerospace
• ISO/TS 16949 Automotive

Technical Support

Consulting and Advisory Services

• Benefits of Consulting
• Gap Analysis
• Gap Analysis Product Specification
• New Requirements Resolution
• Client Resource Requirements
• Engagement Process Description
• Management Architecture Process
• Principal Consultants
• Subject Matter Experts
• Project Managers
• Technical Writers
• Bizmanualz Quality Management
• Project Management Methodology
• Meetings and Presentations
• Progress Reports

Section 2: Installation Instructions

Editing Files

• Word Processing (Text) Files
• File Properties And Style Formats
• Printing Files

Section 3: Your IT Manual

• Style and Format
• Considerations in writing your manual
• Sources of additional Information

Section 4: Effective Communication

• Communication and Addressing Your Audience
• Sexism in Writing
• Number Usage
• Organizing Your Thoughts
• Outlining Technique

• Defining the Format and Organization of Your Manual

• Design Features
• Style and Mechanics

Sources of additional Information

Section 5: IT Procedures

Format

• Heading Information
• Title And Introduction
• The Body Of The Procedure Statement
• Attachments

Authorization

Production And Distribution

Revising And Updating Statements

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