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ISO 9000 OVERVIEW

 

Many changes have taken place over the last few years concerning ISO certification. This section provides an introduction to ISO 9000, a brief history of ISO, an explanation of the process involved in certification to ISO 9000:2000, as well as definitions of common ISO terms.

Background

• ISO Background
  • International Organization for Standardization (ISO)
  • American National Standards Institute (ANSI)
  • National Institute of Standards and Technology (NIST)
• Why Register for ISO 9000?

ISO Standards

• ISO 9000 and ISO 14000
• ISO 9000:1994 Series Overview
• Transitioning from ISO 9000:1994 to ISO 9000:2000
• ISO 9000:1994 to ISO 9000:2000 Gap
• ISO 9001:2008 Gap Analysis
• QS-9000 and other Sector Requirements

The Newest ISO 9001:2008 Standard

• ISO 9001:2008
• Plan-Do-Check-Act
• Quality Management Principles
• ISO 9000:2000 Key Changes
• The ISO 9001:2008 Standards
  • -- ISO 9001:2008
  • -- ISO 9001:2008
  • -- ISO 9004:2008
• Copies of the ISO Standards
• -- The American Society for Quality (ASQ)
• -- The American National Standards Institute (ANSI)

ISO Quality Management Systems

• Objectives
• Implementation
• Documentation
  • -- Level 1 Quality Policies and Objectives
  • -- Level II Quality Procedures and Responsibilities
  • -- Level III Work Instructions
  • -- Level IV Forms and other Documents
• Confidentiality Statements

The ISO Certification Process

• ISO Certification, Registration And Accreditation
• ISO Accreditation Bodies
• The National Accreditation Program
• Registrars
  • -- Finding A Registrar
  • -- Selecting A Registrar
• Auditors
• Considerations Before Registration
• The Registration Process
  1. Application or Contract
  2. Document Review
  3. Preassessment
  4. Assessment or Audit
  5. Registration
  6. Surveillances
• Publicizing Your ISO Certification
• ISO Definitions

 

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