In past articles we have explored the very basic reasons why an organization needs procedures.  My belief is that, no matter how many complex explanations you give or long lists you create, it all boils down to four basic reasons: 

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Last week we brought up the topic of why we need procedures. While some would answer this question by providing very long lists of reasons why, these lists sometimes aren’t useful. They are too long to really remember and absorb, plus there is too much overlap and redundancy. I, however, listed four very basic reasons that I feel demonstrate why we should develop procedures

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We talk about policies and procedures all the time but you may be wondering what is a policy and how does it differ from a procedure?

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In our previous article, we discussed procedure discovery and design. During discovery, your main goal is to understand the flow of information which, in turn, will tell you what is expected from the procedure or the process.

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Recently we talked about writing procedures to increase control. This week we’re talking about writing for results.

So, you have been tasked to write a procedure…but where do you start? I like to break the process into four parts:

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Procedures and Process Control

Why do you develop and implement policies and procedures in the first place?   By adopting policies and procedures, organizations are commonly trying to address one or more of the following needs:

1. Decrease training time;
2. Increase consistency;
3. Fulfill compliance requirements;

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