Part 3 of a four-part series

The last article in this series explored identifying business metrics and diagnosing business situation outcomes needed to drive results.  There is an important metric we didn’t discuss — time. This week, we look at how long it should take to achieve our target objectives and

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Procedures and Process Control

Why do you develop and implement policies and procedures in the first place?   By adopting policies and procedures, organizations are commonly trying to address one or more of the following needs:

1. Decrease training time;
2. Increase consistency;
3. Fulfill compliance requirements;

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Part 3 of a four-part series

Are you solving problems or improving the process?

In other words, if you find a problem in a process and implement change to fix it, then did you improve the process? Well, maybe… Sure, solving problems may be an important thing to do, but

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Part Two of a Four-Part Series

Last week, we raised the question: How do you know where to begin? How can you identify a gap in one of your company’s core processes?

The answer:

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Part Three of Cash to Cash Cycle Series

We’re sprinting toward that $1,000,000 mark…and we’re only a couple strides away;

Decreasing inventory carried us over the first hurdle, and last week reducing Accounts Receivable sped us through the half-way mark. We’re making great time, so let’s

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Are you frustrated by the lack of growth in your firm, or the effort required to squeeze any up-tick in performance? Are inadequate policies and procedures a root cause? To find out,

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