There are a number of things that can and do go wrong on a project.  You are probably familiar with many of the most common project management nonconformances or failures.

Common Project Management Nonconformances include:

• Errors, omissions or just plain poor assumptions
• Delays which affect the project schedule or the originator’s ability to meet project deadlines
• Late submissions
• Rework
• Unauthorized changes to projects, schedules, plans, etc.
• Non-compliance with established policies, procedures, specifications or project specific Quality Assurance Plans
• Cost overruns (which result from all other failures)

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As the Quality Manager you are responsible for Quality Management System (QMS) compliance.  In other words, you must manage all company-wide, quality policies, procedures, processes, programs, and practices, to assure the company of continuous conformance with appropriate standards and regulations.  In a smaller company you may also be the document control manager, quality auditor, and process improvement specialist.

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Your process is not living up to expectations, so you’ve decided to implement standard operating procedures (SOP) to improve process consistency, compliance, and effectiveness.  However, that project is stalled: employees are not buying into your proposed changes, and management is growing impatient.

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Business and organizational development is about business process change: not as in “process change – the event”, but “process change – the journey“.  Your business processes change in response to market forces, competition, regulations, customer demand, the economy, culture, personal beliefs, and many other factors.  The question isn’t about what is causing the business process changes — we know your business processes are going to change — the question is…

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Project Execution, Project Monitoring & Control, and Project Review & Close

The first phase in any project management process is Project Initiation.  The second phase is Project Planning.  Together the first two phases represent the seven “Ps” of planning:

Proper Prior Planning Prevents a Pretty Poor Program.

But you are not preparing planning for planning’s sake, you need the deliverables.  The next phase – Project Execution – is the area most people spend most of their time.

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The first phase in any project management process is project initiation, where the goal is to uncover the project’s scope — the boundaries for resources, expectations, results, feasibility, the team, and your requirements — and produce a project charter.  Now that you know the project’s goals and scope and you have a project charter, what’s next?

Project planning is the second phase of any project management process and consists of developing the core planning elements.  The output of this phase is a set of project management documents, or plans.  The most important one is the project plan itself.  (Figure 1 shows the table of contents for a project plan.)

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Last week, we learned about the five phases of project management.  Each phase of project management has a distinct purpose, importance, and set of outputs designed to ensure that the project manager is moving the project towards the desired results.  The first phase is Project Initiation.

Phase I – Project Initiation

The primary purpose of Project Initiation is to discover the project’s scope — where are its boundaries?  As you see in Figure 1, you need to determine and document the User Requirements & Project Assumptions, produce a Business Case Justification & Feasibility Study, and put together a Project Charter and Project Team.

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Today, everything is a project with more and more people finding themselves in a project management role of some type.  You don’t have to have the title of Project Manager to manage projects.

A Project is a temporary collection of related tasks to achieve a desired and usually unique result.

What do you think? Do you find yourself managing a collection of related tasks to achieve a desired result?  If so, you qualify as a project manager.  Businesses today are evolving, downsizing, and pushing more work down the organization chart.  You may be a project manager and not know it.  But what if you haven’t been trained as a Project Manager with the necessary skill and tool sets?

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Lean Visual Management System cuts through the paperwork typical of ISO 9001:2008 quality certifications.

St. Louis, MO (April 24, 2009) - Bizmanualz, Inc., a business strategy consulting and quality publishing company based in Clayton, Missouri, today announced the successful certification to ISO 9001:2008 for the design, development, realization, and delivery of its policy and procedure publications, training courses, and consulting services.  The certification demonstrates the Bizmanualz commitment to continually improve its ability to assist business owners achieve the growth they envision. 

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How many times have you asked someone to do something like “draw up a project management plan for such and such project”? Your employee completes the project plan, but then you say,

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