Below you will find all articles and posts tagged with process mapping. These articles are either primarily about process mapping or about topics that are directly related to process mapping.
The simplest and best definition of a procedure is “a documented process“. Think of any business process. Of what does that process consist? A number of ordered steps. Are those steps followed from start to finish and they’re done? Not exactly.
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Author: Steve Flick Published on: January 18th, 2011
Categories: Process Management, Writing Policies and Procedures
You’ve just been given the task of writing a new procedure that documents an existing business process. You make sure you understand, and you close with, “I’ll get on this process right away.”
That’s when your boss says, “Process? Did I say ‘process’? I meant processezzz! Plural!” And before you can blurt out, “What do you mean?”, the boss says you need to develop procedures for all accounting processes, not just the one. Oh, and he wants them by the end of the month!
Author: Chris Anderson Published on: November 20th, 2009
Categories: Accounting Procedures Manuals, Case Studies, Writing Policies and Procedures
Your process is not living up to expectations, so you’ve decided to implement standard operating procedures (SOP) to improve process consistency, compliance, and effectiveness. However, that project is stalled: employees are not buying into your proposed changes, and management is growing impatient.
Author: Chris Anderson Published on: October 12th, 2009
Categories: Business Process Improvement, Process Management, Writing Policies and Procedures
Business and organizational development is about business process change: not as in “process change – the event”, but “process change – the journey“. Your business processes change in response to market forces, competition, regulations, customer demand, the economy, culture, personal beliefs, and many other factors. The question isn’t about what is causing the business process changes — we know your business processes are going to change — the question is…
Author: Chris Anderson Published on: October 5th, 2009
Categories: Business Process Improvement, Procedures & Process Training, Writing Policies and Procedures
The process maps we described in recent weeks are tools for you in your role as data collector and analyst: your role is to craft and communicate a story for change and improvement that people understand, accept, support, and will ultimately act on. As you move from gathering data about the current process to improving it, you need tools to help communicate your improvement plan and train participants on the new process,
Author: Dan Davison Published on: August 28th, 2009
Categories: Business Process Improvement, Knowledge Management, Sales and Marketing, Strategic Process Improvement, Value Proposition
Over the last four weeks, we have focused our discussion on process maps. We’ve tried to answer some of the most common questions about process maps by taking a look at seven different types of process maps and how they’re used to describe processes. A process is a structured set of activities that transforms inputs into outputs, but the way we describe a process may vary dramatically, from a text-based procedure to different forms of process maps.
Author: Editor Published on: August 26th, 2009
Categories: Business Management & Operations, Business Process Improvement
Part 3 of a Three-Part Series
This month we are examining different process improvement programs on the market. Last week we discussed Lean Thinking and its application in mature industries, service businesses, or organizations that handle few transactions. This week we are going to look at throughput improvement or
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Author: Bizmanualz Editor Published on: July 22nd, 2005
Categories: Business Process Improvement
(Part 2 of aThree-Part Series)
This month, we’re examining different process improvement programs on the market. Last week, we discussed Six Sigma and its application in high technology, high transaction, or expensive error environments. But if you are in a mature industry,
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Author: Bizmanualz Editor Published on: July 14th, 2005
Categories: Business Process Improvement, Strategic Process Improvement
Part Four of a Four-Part Series
Part 4: Improve Process Control with Six Sigma Tools
Aim For Perfection!
That’s a pretty lofty concept. It’s definitely not easy, especially when you’re speaking of core business processes. Moving toward perfection requires measurement, analysis, and documentation. If you really want perfection, or the closest thing to it, you need sophisticated tools. But…is driving toward perfection worth the effort?
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Author: Bizmanualz Editor Published on: February 23rd, 2005
Categories: Business Process Improvement, Quality Training
Part Three of a Four-Part Series
Did you know that you should always create a process map for every procedure or system of procedures that you develop? And did you know that, like a table of contents, this will create stronger communication and better understanding in your organization?
Author: Bizmanualz Editor Published on: February 16th, 2005
Categories: Quality Training, Strategic Process Improvement
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