Question of the month: How does using the typical writing process assist you in creating effective procedures?

The advice for writing procedures is the same as for any kind of writing project – from a college term paper to a novel, a business letter, or a procedure; craft the writing project by working through a process that includes three phases: Plan – Draft – Revise. Extensive research has shown that writing projects of any kind tends to be successful when writers use the process approach and engage in some type of activity from all these three phases.

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Recently we published a series of articles covering why you need policies and procedures, and it included how to decide when you need to create procedures. Now that you understand why you need procedures, let’s talk about how to write procedures.

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Your vision is starting to come together. Last week we reviewed your business model in the form of your end-to-end process design, which defines your organizations capability to deliver your vision. At this point you should begin to see a number of gaps between your

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Last week we explored your vision for the New Year and produced an idea for a vision. Now let’s review your business model and see how your end-to-end process design stacks up to deliver your vision.

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Last Month we discussed leadership metrics, leading teams and overall management leadership. But we cannot discuss leadership and teams without discussing supply chains. After all, your supply chain is a

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Part 3 of a four-Part Series

Our topic of discussion in the previous article was Information Deployment. This week we will discuss Business Process Management. Corporate strategy changes over time but always requires

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Part 3 of a Three-Part Series

This month we are examining different process improvement programs on the market. Last week we discussed Lean Thinking and its application in mature industries, service businesses, or organizations that handle few transactions. This week we are going to look at throughput improvement or

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(Part 2 of aThree-Part Series)

This month, we’re examining different process improvement programs on the market. Last week, we discussed Six Sigma and its application in high technology, high transaction, or expensive error environments. But if you are in a mature industry,

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Part 2 of a four-part series

In part one of this series, we talked about how strategic dysfunction starts when we set the wrong business objectives. The right objectives start with placing “reducing variation” over “increasing mean”. We found that you are just chasing your tail if

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In our previous article, we discussed procedure discovery and design. During discovery, your main goal is to understand the flow of information which, in turn, will tell you what is expected from the procedure or the process.

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