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CEO Company Policies Procedures Manuals

Save 45% when you buy the CEO Series. It covers the ten core business processes and comes with nine fully-editable manuals for:

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process map Articles

Below you will find all articles and posts tagged with process map. These articles are either primarily about process map or about topics that are directly related to process map.

Seven Types of Process Maps – Part II

Last week, we discussed three types of Process Maps: High-Level, Low-Level and Cross Functional or “Swim Lanes” Maps.  This week we will take a closer look at Document Maps, and Activity or Value Stream Maps.

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Author: Editor    Published on: August 14th, 2009
Categories: Business Management & Operations, Business Process Improvement, Strategic Process Improvement

Seven Types of Process Maps – Part I

Last week, we established how important process maps are in developing policies and procedures.  In the course of this series, we will present seven types of process maps. This week we will discuss three types: High-Level, Low-Level, and Cross Functional or “Swim Lanes” Maps.

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Author: Chris Anderson    Published on: August 7th, 2009
Categories: Business Management & Operations, Business Process Improvement, Strategic Process Improvement

What is a Process Map?

You have probably heard of the term “Process Map” or a process flow chart (the terms process map and process flow chart are used interchangeably) to describe a process. But what exactly is a process map anyway? Are there different types of process maps? Are all process maps created equal? We’ll try to answer some of these questions by taking a look at seven different types of process maps and how they are used to describe a process. After all, the foundation of all businesses is a common set of core processes.

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Author: Chris Anderson    Published on: August 3rd, 2009
Categories: Business Management & Operations, Business Process Improvement, Strategic Process Improvement

ISO 9001 Implementation: Starting on the Path to ISO Certification

Creating a Quality Management System (QMS) that fulfills the requirements of the ISO 9001:2008 Standard can seem like a daunting task.  But it doesn’t have to be. 

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Author: Don Reed    Published on: March 2nd, 2009
Categories: ISO Quality Standards

Which Maturity Level is Your Management System?

Last week we identified the most common process maturity level in many organizations, phase one — Reactive.  Few organizations are able to advance much farther up in management system maturity.  This week we will look at the next two levels in our process maturity model that describe the phases in which an effective management system comes to life.  The Documentation and Stability Phases.

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Author: Sandi Villarreal    Published on: February 9th, 2009
Categories: Business Process Improvement, Procedures & Process Training

Scaling the Maturity Levels of Quality Process Management

Your management system consists of business processes that interact with each other through documents and records.  Yet in many companies the system appears to be functioning whether anything is documented or recorded.  Can this be an effective management system?  It depends on the process management maturity of your organization.

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Author: Don Reed    Published on: February 2nd, 2009
Categories: Business Process Improvement, Process Management

Are Your Accounting Procedures Driving Improvement and Internal Control?

Everywhere in your organization people are carrying out business processes to make things happen. It doesn’t matter if the processes are well defined, poorly documented or if the staff is trained. If things are getting done – it is because people are executing business processes.

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Author: Editor    Published on: December 22nd, 2008
Categories: Accounting Procedures Manuals, Business Process Improvement, Writing Policies and Procedures

Creating Lean ISO 9001 – Quality System Procedures

In last week’s article I attempted to convince you of the value and sense of a Lean Quality Manual. But how useful is a Lean Quality Manual if the Quality Management System (QMS) procedures are burdensome books, with tons of detail but little real value?

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Author: Editor    Published on: July 14th, 2008
Categories: ISO Quality Management

Using the Writing Process to Create Procedures

Question of the month: How does using the typical writing process assist you in creating effective procedures?

The advice for writing procedures is the same as for any kind of writing project – from a college term paper to a novel, a business letter, or a procedure; craft the writing project by working through a process that includes three phases: Plan – Draft – Revise. Extensive research has shown that writing projects of any kind tends to be successful when writers use the process approach and engage in some type of activity from all these three phases.

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Author: Editor    Published on: April 28th, 2008
Categories: Monthly Summary

Planning Activities to Write Effective Procedures

Recently we published a series of articles covering why you need policies and procedures, and it included how to decide when you need to create procedures. Now that you understand why you need procedures, let’s talk about how to write procedures.

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Author: Editor    Published on: April 7th, 2008
Categories: Writing Policies and Procedures