Up until two months ago, I had never managed anyone else.  Now I was in charge.

I was afraid I would worsen the mess the company was already in. Employees scrambled to respond to executives commands.  Nobody knew what was expected of them, they complained of not having the materials to do their jobs and they couldn’t get their bosses attention.

I could sense the danger our company was in.  Some talked of quitting.  To the amazement of all my friends, I was now in charge.

“Can she really manage the company?”  I heard an employees whisper.  “No way!”  John exclaimed.  “She’s never managed anyone before in her life.”

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How many times has someone asked you to do something like “Draw up a plan for ‘X’” that you complete, only to have them say, “That’s not what I wanted!” or “That’s not how you do it!”  You might be thinking, “You didn’t tell me exactly how you wanted it done.”

If you find yourself saying “That’s not right” to your employees after the job is supposed to be complete, you have a communication problem — one that’s resulting in general inefficiency, as well as bad feelings and low morale.  Perhaps it’s time you thought about creating a Policies and Procedures Manual.

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You’ve just been given the task of writing a new procedure that documents an existing business process.  You make sure you understand, and you close with, “I’ll get on this process right away.”

That’s when your boss says, “Process? Did I say ‘process’? I meant processezzz! Plural!”  And before you can blurt out, “What do you mean?”, the boss says you need to develop procedures for all accounting processes, not just the one.  Oh, and he wants them by the end of the month!

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Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.

St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.

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Everywhere in your organization people are carrying out business processes to make things happen. It doesn’t matter if the processes are well defined, poorly documented or if the staff is trained. If things are getting done – it is because people are executing business processes.

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What is the difference between a well-conceived and well-written accounting policy and a poorly conceived and poorly written accounting policy?  Of course, the needs of every organization are different, and the most important element of an accounting policy is that it helps the organization. Last week we mentioned the importance of gathering accounting policies into the accounting manual.  Now let’s review some important points to consider when crafting policies.

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The question “What should be in your accounting manual?” should first be answered by another question: “Why do you need an accounting manual?” Whether you are looking to purchase a pre-written accounting manual or create your own accounting manual from scratch, these are two important questions to answer.

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Holidays Special – Throughout December!

Today is Cyber Monday! Most online retailers provide free or reduced shipping today. At Bizmanualz, we’ve decided to take this concept a little further and offer free worldwide shipping on all policies and procedures manuals throughout December.

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Hard-bound books in the ready-to-use procedure series provide concrete examples of prewritten policies and procedures for a wide variety of business and organizations.

St. Louis, MO — November 24, 2008 — Bizmanualz, Inc., a business publications, training and consulting company based in St. Louis, MO, today announced the release of a new series of hard-back books covering topics like Finance, Accounting, Computer & IT, Sales & Marketing and HR.

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When you hear the phrase “internal control system required by Sarbanes-Oxley (SOX) Section 404,” do you automatically think of policies and procedures?  Simply having accounting policies and procedures does not indicate an internal control system.  Well-written accounting procedures that document well-defined accounting processes, however, are an important component of the internal control system you are building. 

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