ST. LOUIS , MO – July 20, 2005. Bizmanualz has announced the introduction a new four-day ISO 9000 Lead Quality Auditor class to help quality professionals become certified as an ISO 9000 Quality Auditor.

The class is suitable for individuals or companies that are: developing supplier quality auditor systems, creating training for quality management systems, developing or implementing a complete quality system, or performing ISO 9000 assessments or consulting. The 4-day Lead Auditor training is also suitable for anyone responsible for internal or external audits.

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Part 1 of a Three-Part Series

There are a lot of different process improvement programs on the market today and everyone has their favorite.

• Six Sigma
• Lean Thinking
• Theory of Constraints (TOC)
• ISO 9000 Quality Standards

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Part 4 of a Four-Part Series

Last week we discussed how people learn. This week we will discuss how to design your classes to take into account how the whole body learns or how learning is not “all in your head”.

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Part 3 of a Four-Part Series

Last week we discussed the Learning Loop or PDCA for short and how to increase your training performance. This week we will discuss how people learn.

To be effective at training we need to

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Part 2 of a Four-Part Series

Last week we discussed how to make your training more effective by using less lecture time and more interaction time. This week we will discuss the Learning Loop, or PDCA for short, and how to increase your training performance.

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Part 4 of a Four-Part Series

Training is used to improve skills and increase competencies in order to drive out variance that reduces performance. Everybody uses some form of training. How do you know if your training is effective?

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Part 3 of a four-part series

The last article in this series explored identifying business metrics and diagnosing business situation outcomes needed to drive results.  There is an important metric we didn’t discuss — time. This week, we look at how long it should take to achieve our target objectives and

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Recently we talked about writing procedures to increase control. This week we’re talking about writing for results.

So, you have been tasked to write a procedure…but where do you start? I like to break the process into four parts:

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St. Louis, MO – February 12, 2005. Bizmanualz, Inc., a management training, consulting and publishing provider based in Clayton, MO, today announced the release of a new two-day IRCA Internal Auditor Skills Class designed for companies requiring ISO certification and business process assistance.

The course is scheduled for March 16 and 17 in St. Louis, and provides an opportunity to earn an internationally accredited Quality Auditor Training Certificate. The Internal Auditor Skills Class meets all requirements for certification as an internal auditor for ISO 9001:2000 Quality Management Systems.

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Speak of operations assessment, and we’ll hear its significant value. Speak of an audit, and we’ll run for the nearest emergency exit. There’s no difference between the two, yet

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