Not all processes require procedure writing.  There’s a lot of overhead associated with every business procedure you write.  Therefore, the more business procedures you write, the more procedures you have to edit, implement, train, audit, and (more…)

Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.

St. Louis, MO - June 18, 2009 - Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (”Plan-Do-Check-Act”) Cycle. (more…)

Lean Visual Management System cuts through the paperwork typical of ISO 9001:2008 quality certifications.

St. Louis, MO (April 24, 2009) - Bizmanualz, Inc., a business strategy consulting and quality publishing company based in Clayton, Missouri, today announced the successful certification to ISO 9001:2008 for the design, development, realization, and delivery of its policy and procedure publications, training courses, and consulting services.  The certification demonstrates the Bizmanualz commitment to continually improve its ability to assist business owners achieve the growth they envision.  (more…)

What does it cost to call one prospect? How many times must you call that prospect until the timing is right and he has a need for your product or service? Assuming that you get lucky and call him when he has a need, why should he listen to you? Wouldn’t it be great if prospects called you when they were ready to consider buying? (more…)

Last week we discussed using visual stories to convey your message. But even when you have a message, how will your prospects find you?

One way that business people find goods and services is to search the web. It’s up to you to optimize your site to make it easy for search engines to serve up your site when prospects go searching. (more…)

Last week’s article talked about crafting marketing message from your customers’ perspectives. This week we will discuss how a simple visual story can simplify a message complicated with symbols and shapes. (more…)

In the past weeks we have explored the very basic reasons why an organization needs procedures.  My belief is that, no matter how many complex explanations you give or long lists you create, it all boils down to four basic reasons:  (more…)

Last week we brought up the topic of why we need procedures. While some would answer this question by providing very long lists of reasons why, these lists sometimes aren’t useful. They are too long to really remember and absorb, plus there is too much overlap and redundancy. I, however, listed four very basic reasons that I feel demonstrate why we should develop procedures (more…)

“Why do we need policies and procedures?”  Have you heard that question before?  Perhaps you were even the one asking it.  How happy were you with the answer you gave, or with the one you received?  Frequently people struggle to give a clear and meaningful response to such an obvious question.  (more…)

Our theme this month is about setting and reviewing your strategic management plan.  Now is the time to set and review your vision & mission and goals & objectives so that they are in place and fully communicated throughout the organization at the start of the New Year.  (more…)