Project Execution, Project Monitoring & Control, and Project Review & Close

The first phase in any project management process is Project Initiation.  The second phase is Project Planning.  Together the first two phases represent the seven “Ps” of planning:

Proper Prior Planning Prevents a Pretty Poor Program.

But you are not preparing planning for planning’s sake, you need the deliverables.  The next phase – Project Execution – is the area most people spend most of their time.

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We always start our Well-Defined Processes Class by asking the participants “what’s wrong with your policies and procedures where you work?” and we always get the same answers.  Students come to the class from different industries, companies, and geographies and yet we still get the same answers every time.

People tell us how hard it is to keep their procedures up-to-date.  Information gets stale fast and it is difficult keeping procedures current and relevant without becoming outdated.  One reason for this is that the procedures are too long in the first place.  If you have a 35-page procedure then, yes, it is difficult to keep all 35 pages up-to-date.  Especially, if the procedure is unclear, overly complicated or just too difficult to understand in the first place.

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Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.

St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.

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Historically, compliance has been the focus of most knowledge management systems.  Documenting business processes with policies and procedures is required by many standards such as for ISO 9000 Quality Management Systems, Sarbanes Oxley Accounting and Finance, or Good Manufacturing Practices (GMP) for the Food and Drug Administration (FDA).  But if we look closer at the intent of these standards then we see that we should be more concerned with control, to improve quality or reduce the risk of failure.

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Our topic this month is the importance of hearing the voice of the customer.  More importantly, we have been discussing ways of going beyond the activities most commonly used by organizations:  tracking complaints, handing out surveys, and asking customers for lists of specifications or requirements. 

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Businesses Can Quickly Create A Finance And Treasury Management System Of Internal Controls Using Easily Editable Policies, Procedures, And Forms

St. Louis, MO — March 25, 2008 — Bizmanualz, Inc., a business publications, training and consulting company based in St. Louis, MO, today announced the release of a unique new finance, treasury, and accounting resource designed for business owners, controllers, treasurers and executives interested in utilizing internal controls to improve financial operations compliance.

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Food Manufacturers, Suppliers, Producers, Handlers and Auditors in Spanish speaking countries/environments can use prewritten food safety policies and procedures to control and protect the food supply and address the requirements of ISO 22000:2005 and HACCP.

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Sales & Marketing Policies and Procedures Manual Addresses Strategic Sales and Marketing Issues Through a Process Approach

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The translation of the popular English version addresses growing demand for a
Spanish Language Employee Handbook Template.

St. Louis , MO – September 18, 2006. Bizmanualz, Inc, a business publications and consulting company based in Clayton, Missouri, today announced the release of the Spanish language version of its highly successful Employee Handbook Policy Manual. An Employee Handbook is vital for effectively communicating company policies, motivating employees and avoiding legal problems. With a growing Spanish speaking workforce, many companies need to communicate their policies in their employees’ primary language.

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Compliance with AS 9100 Quality Standard is a required element of doing business in the aerospace industry.

St. Louis , MO – May 16, 2006. Bizmanualz, Inc, a business publications and consulting company based in Clayton, Missouri, today announced the release of a new AS 9100 Aerospace Quality System Management Policies, Procedures and Forms Manual.

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