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Save 45% when you buy the CEO Series. It covers the ten core business processes and comes with nine fully-editable manuals for:
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Below you will find all articles and posts tagged with ISO 9001. These articles are either primarily about ISO 9001 or about topics that are directly related to ISO 9001.
Not all processes require procedure writing. There’s a lot of overhead associated with every business procedure you write.  Therefore, the more business procedures you write, the more procedures you have to edit, implement, train, audit, and
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Author: Chris Anderson Published on: October 19th, 2009
Categories: Business Management & Operations, Process Management, Writing Policies and Procedures
Over the last four weeks, we have focused our discussion on process maps. We’ve tried to answer some of the most common questions about process maps by taking a look at seven different types of process maps and how they’re used to describe processes. A process is a structured set of activities that transforms inputs into outputs, but the way we describe a process may vary dramatically, from a text-based procedure to different forms of process maps.
Author: Editor Published on: August 26th, 2009
Categories: Business Management & Operations, Business Process Improvement
Last week, we discussed three types of Process Maps: High-Level, Low-Level and Cross Functional or “Swim Lanes” Maps. This week we will take a closer look at Document Maps, and Activity or Value Stream Maps.
Author: Editor Published on: August 14th, 2009
Categories: Business Management & Operations, Business Process Improvement, Strategic Process Improvement
Last week, we established how important process maps are in developing policies and procedures. In the course of this series, we will present seven types of process maps. This week we will discuss three types: High-Level, Low-Level, and Cross Functional or “Swim Lanes” Maps.
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Author: Chris Anderson Published on: August 7th, 2009
Categories: Business Management & Operations, Business Process Improvement, Strategic Process Improvement
Start by considering what the product is that you produce as an organization and what core processes are needed to produce that product. In the case of education, the product is learning or a change in behavior as a result of learning something.
Now look at quality in light of behavior change. What do you design and develop that causes behavior changes. Certainly that would include teaching methods, but also the curriculum, course length, how the day is structured, homework, grading, extracurricular activities, grade levels, meals served, etc.
Author: Chris Anderson Published on: July 15th, 2009
Categories: Knowledge Management, Quality Training
Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.
St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.
Author: Editor Published on: June 18th, 2009
Categories: ISO Quality Management, ISO Quality Standards, News and Announcements
Lean Visual Management System cuts through the paperwork typical of ISO 9001:2008 quality certifications.
St. Louis, MO (April 24, 2009) - Bizmanualz, Inc., a business strategy consulting and quality publishing company based in Clayton, Missouri, today announced the successful certification to ISO 9001:2008 for the design, development, realization, and delivery of its policy and procedure publications, training courses, and consulting services. The certification demonstrates the Bizmanualz commitment to continually improve its ability to assist business owners achieve the growth they envision.Â
Author: Sandi Villarreal Published on: April 24th, 2009
Categories: Business Process Improvement, Case Studies, ISO Quality Management, News and Announcements
This month our theme is voice of the customer. This is very coincidental because this is also the month we have undergone our ISO 9001 Certification audit (as anyone following our blog surely knows…).
The connection between these two items is the customer-centric nature of ISO 9001. In fact, you could say that there are two overarching aims of the ISO 9001:2008 Quality Management System Requirements:
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Author: Don Reed Published on: April 13th, 2009
Categories: Business Process Improvement, ISO Quality Management
Implementing a Quality Management System (QMS) that complies with ISO 9001 requirements can be challenging. That’s why a useful approach may be to implement the QMS in phases, where you focus on different elements of meeting the ISO 9001 Standard in progressive stages.Â
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Author: Don Reed Published on: March 23rd, 2009
Categories: ISO Quality Management
In this series of articles we are discussing implementing an ISO 9001 Quality Management System (QMS) in four distinct phases. By breaking the implementation into stages, it becomes more manageable and less overwhelming. In phase one, the general requirements described in Clause 4 of ISO 9001 QMS requirements are implemented, and in phase two the elements of continual improvement from Clause 8 are set in place and practiced.
Author: Sandi Villarreal Published on: March 16th, 2009
Categories: ISO Quality Standards, Strategic Process Improvement
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