ISO 9001 Articles

Below you will find all articles and posts tagged with ISO 9001. These articles are either primarily about ISO 9001 or about topics that are directly related to ISO 9001.

10 Ways to Make Your Policies and Procedures Work for You

Customers and readers alike tell us how difficult it can be to keep their policies and procedures up to date. Due to the ever-increasing rate of change, your policies and procedures can get “stale” (ineffective) very fast.

One reason for this might be that your procedures are too long. If you have 35-page-long procedures — especially if that’s all text — it’s probably not fair to expect your employees to understand, let alone use, them. At that length, there’s the very real risk that your procedures are unclear, overly complicated, and just plain boring.

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Author: Steve Flick    Published on: January 24th, 2011
Categories: Business Process Improvement, Writing Policies and Procedures

10 Ways to Make Policies and Procedures Come Alive!

It probably seems to you like every time you want to talk about compliance, everyone runs away and hides, they ignore you and hope you go away, or they fuss and moan. Compliance is a fact of business life, however. Your company must comply with:

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Author: Steve Flick    Published on: January 10th, 2011
Categories: Business Management & Operations, Writing Policies and Procedures

Top 10 Quality Procedures You Need for 2011

Officially, the worst global economic recession in several generations ended over a year ago and we are on the way back, according to the U.S. National Bureau of Economic Research. Unofficially, they need to revisit their definition of “recession”, as most of us are still plagued by a tight money supply, a lethargic job market, stagnating production and a general crisis of confidence.

Some of you aren’t buying the “fear, uncertainty, and doubt“ story, though. You’re going about your business logically, methodically, and with a clear sense of direction and purpose. You’re making things happen now and you’ll be in the lead when 2011 rolls around.

For the rest of us, there are many things we could be doing to make great strides forward in the coming year. Among them are implementing or refining the following key procedures:

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Author: Steve Flick    Published on: October 18th, 2010
Categories: ISO Quality Management, ISO Quality Standards, Strategic Process Improvement

Do You Really Have to Write Procedures?

Not all processes require procedure writing.  There’s a lot of overhead associated with every business procedure you write.  Therefore, the more business procedures you write, the more procedures you have to edit, implement, train, audit, and

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Author: Chris Anderson    Published on: October 19th, 2009
Categories: Business Management & Operations, Process Management, Writing Policies and Procedures

What Can – or Can’t – a Process Map Do?

Over the last four weeks, we have focused our discussion on process maps. We’ve tried to answer some of the most common questions about process maps by taking a look at seven different types of process maps and how they’re used to describe processes.  A process is a structured set of activities that transforms inputs into outputs, but the way we describe a process may vary dramatically, from a text-based procedure to different forms of process maps.

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Author: Editor    Published on: August 26th, 2009
Categories: Business Management & Operations, Business Process Improvement

Seven Types of Process Maps – Part II

Last week, we discussed three types of Process Maps: High-Level, Low-Level and Cross Functional or “Swim Lanes” Maps.  This week we will take a closer look at Document Maps, and Activity or Value Stream Maps.

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Author: Editor    Published on: August 14th, 2009
Categories: Business Management & Operations, Business Process Improvement, Strategic Process Improvement

Seven Types of Process Maps – Part I

Last week, we established how important process maps are in developing policies and procedures.  In the course of this series, we will present seven types of process maps. This week we will discuss three types: High-Level, Low-Level, and Cross Functional or “Swim Lanes” Maps.

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Author: Chris Anderson    Published on: August 7th, 2009
Categories: Business Management & Operations, Business Process Improvement, Strategic Process Improvement

What Is Quality in Education?

Start by considering what the product is that you produce as an organization and what core processes are needed to produce that product.  In the case of education, the product is learning or a change in behavior as a result of learning something.

Now look at quality in light of behavior change.  What do you design and develop that causes behavior changes.  Certainly that would include teaching methods, but also the curriculum, course length, how the day is structured, homework, grading, extracurricular activities, grade levels, meals served, etc.

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Author: Chris Anderson    Published on: July 15th, 2009
Categories: Knowledge Management, Quality Training

Updated ISO 9001 Policies and Procedures Manual Simplifies Compliance with the Standard

Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.

St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.

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Author: Editor    Published on: June 18th, 2009
Categories: ISO Quality Management, ISO Quality Standards, News and Announcements

Bizmanualz Uses Lean Approach to Earn ISO 9001:2008 Certification

Lean Visual Management System cuts through the paperwork typical of ISO 9001:2008 quality certifications.

St. Louis, MO (April 24, 2009) - Bizmanualz, Inc., a business strategy consulting and quality publishing company based in Clayton, Missouri, today announced the successful certification to ISO 9001:2008 for the design, development, realization, and delivery of its policy and procedure publications, training courses, and consulting services.  The certification demonstrates the Bizmanualz commitment to continually improve its ability to assist business owners achieve the growth they envision. 

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Author: Sandi Villarreal    Published on: April 24th, 2009
Categories: Business Process Improvement, Case Studies, ISO Quality Management, News and Announcements

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