As the Quality Manager you are responsible for Quality Management System (QMS) compliance.  In other words, you must manage all company-wide, quality policies, procedures, processes, programs, and practices, to assure the company of continuous conformance with appropriate standards and regulations.  In a smaller company you may also be the document control manager, quality auditor, and process improvement specialist.

Read more...   |    2 Comments »

ST. LOUIS, MO, January 03, 2011 — Bizmanualz, Inc., a St. Louis-based Software as a Service (SaaS) provider for the document compliance marketplace, announced that Steve Flick, Bizmanualz Product Director, was awarded the rank of “Advanced Communicator-Silver” (AC-S) by Toastmasters International (TI) in November, 2010.

Earning the AC-S award is an outstanding accomplishment. The Toastmasters educational program is self-paced; earning the AC-S demonstrates Steve’s strong self-discipline, dedication, and his desire to continually improve himself.  Additionally, it shows enthusiasm and dedication to the Toastmasters program and the individual’s club (in Steve’s case, South County Toastmasters). By achieving the AC-S rank, Steve demonstrated the ability to share his communication skills with other club members and help them improve theirs.

Read more...   |    Leave Comments »

Last week we explained how profit is used to drive growth, which is one aspect to your cash needs. But what are you going to do with the excess cash from your business? Your options include purchase assets, spend it on various expenses, hold it in an investment account, pay down debt, or give it back to the shareholders.

Read more...   |    1 Comment »

Let’s say, just prior to taking a commercial flight, that you are talking to your pilot and discussing the technical aspects of the trip. During the discussion, you learn that the plane only has one instrument gauge – an air speed meter. “We just like to focus on one thing, and be really good at it,” explained the pilot. “After we get really good at regulating our air speed,” the pilot continues,

Read more...   |    2 Comments »

Last week we covered the positive results of using lean tools to reorganize a production area.   The Bizmanualz manual and CD production area achieved a 75% reduction in finished product inventory, a 50% reduction in production time, as well as improved machine capabilities and reduced errors.

Read more...   |    4 Comments »

Last week we discussed Precoat Metal’s change initiatives. This week we will talk about the Colliers Turley Martin Tucker (CTMT) Data Center Facilities Team that takes their mission very seriously. 

CTMT is one of the nation’s most successful real estate and facility management companies,

Read more...   |    Leave Comments »

Our recent articles have focused on innovation and change. To compete in today’s fast-moving world, both innovation and change are integral ingredients for process improvement and success. This month, we will talk about companies that have readily welcomed change and embarked on the process improvement journey. We will begin with Precoat Metals, which recently recognized an opportunity for improvement.

Read more...   |    Leave Comments »

Your vision is starting to come together. Last week we reviewed your business model in the form of your end-to-end process design, which defines your organizations capability to deliver your vision. At this point you should begin to see a number of gaps between your

Read more...   |    4 Comments »

Last week we explored your vision for the New Year and produced an idea for a vision. Now let’s review your business model and see how your end-to-end process design stacks up to deliver your vision.

Read more...   |    7 Comments »

Why do training?

As an auditor, consultant, employee, and trainer, I have been in many dozens of different facilities. With that background I have been able to identify a common trait among companies that have strong business management systems,

Read more...   |    1 Comment »