Last week, we established how important process maps are in developing policies and procedures.  In the course of this series, we will present seven types of process maps. This week we will discuss three types: High-Level, Low-Level, and Cross Functional or “Swim Lanes” Maps.

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Part Two of a Four-Part Series

Last week, we raised the question: How do you know where to begin? How can you identify a gap in one of your company’s core processes?

The answer:

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