What is a Procedure?
A “procedure” is a term used in a variety of industries to define a series of steps, taken together, to achieve a desired result. Procedures explain how to accomplish a task. A procedure is sometimes called a work instruction. If you are preparing an ISO 9001 quality management system then the term procedure is used to describe a process, whereas a work instruction is used to describe something more basic like a specific step in a process. For example, how to fill out a form. Procedures are known in other ways too.
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Author: Chris Anderson Published on: October 13th, 2011
Categories: Procedures & Process Training, Writing Policies and Procedures






