continual improvement Articles

Below you will find all articles and posts tagged with continual improvement. These articles are either primarily about continual improvement or about topics that are directly related to continual improvement.

What Is a “Well-Defined Process”?

The simplest and best definition of a procedure is “a documented process“. Think of any business process. Of what does that process consist? A number of ordered steps. Are those steps followed from start to finish and they’re done? Not exactly.

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Author: Steve Flick    Published on: January 18th, 2011
Categories: Process Management, Writing Policies and Procedures

Bizmanualz Product Director Receives Toastmasters Award

ST. LOUIS, MO, January 03, 2011 — Bizmanualz, Inc., a St. Louis-based Software as a Service (SaaS) provider for the document compliance marketplace, announced that Steve Flick, Bizmanualz Product Director, was awarded the rank of “Advanced Communicator-Silver” (AC-S) by Toastmasters International (TI) in November, 2010.

Earning the AC-S award is an outstanding accomplishment. The Toastmasters educational program is self-paced; earning the AC-S demonstrates Steve’s strong self-discipline, dedication, and his desire to continually improve himself.  Additionally, it shows enthusiasm and dedication to the Toastmasters program and the individual’s club (in Steve’s case, South County Toastmasters). By achieving the AC-S rank, Steve demonstrated the ability to share his communication skills with other club members and help them improve theirs.

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Author: Steve Flick    Published on: January 3rd, 2011
Categories: News and Announcements

Policies and Procedures for Internal Controls = Success!

According to the Institute of Internal Auditors (IIA), an effective system of internal controls helps ensure that our organizational processes are functioning properly, that our financial information is reliable, and that we’re in compliance with applicable regulations. Businesses primarily implement internal controls systems to protect themselves from internal fraud and abuse, while many do so with regulatory or standards compliance in mind.

It is interesting to note that, in many cases, the internal control system at many companies consists of volumes of instruction-like procedures that document activities. If a company is taking the time and effort to develop a procedure-based financial control system, it’s worth the additional effort it takes to:

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Author: Steve Flick    Published on: December 6th, 2010
Categories: Accounting & Internal Control, Business Process Improvement, Internal Control, Process Management, Sarbanes Oxley Compliance

5 Ways to Improve the Quality of Your Web Presence

Most of us believe our companies have adequate “web presence”, considering the time and money we spend. We have a web site (Figure 1) — maybe it’s not on a level with the big consumer companies, but it tells visitors all they need to know about our company and our products/services, and it’s user-friendly.

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Author: Steve Flick    Published on: November 15th, 2010
Categories: Business Management & Operations, Computer & IT Policies, Strategic Process Improvement

Ten Keys to Improving Employee Performance

The economy is said to be improving. Though they’ve had their ups and downs, the Dow, NASDAQ, and other market indexes are up from a year ago. The housing market may have also hit bottom.

One indicator that doesn’t bode well, however, is the unemployment rate. Firms still aren’t hiring. They’re getting by with what — or whom — they have. What does this mean for the currently employed? It means we’re expected to be more efficient…more productive. “We’ve go to do more with less!”, we so often hear it. This is frustrating for both sides. Employees are trying their hardest, in virtually all cases. And, employers want to keep growing.

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Author: Steve Flick    Published on: June 28th, 2010
Categories: Business Management & Operations

7 Keys to Developing Great Procedures

Bizmanualz is one of the leaders in policies and procedures documentation. Our policy and procedure manuals are written with small to medium businesses (SMBs) in mind. Thousands of companies that have been looking for a way to develop and implement a system of effective policies and procedures quickly have relied on us.

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Author: Steve Flick    Published on: February 12th, 2010
Categories: Writing Policies and Procedures

7 Steps to a Policies and Procedures Manual – Part 2

In part one of this article, you learned the first three steps in the Bizmanualz process of making a policies and procedures manual – research, design and development, and procedure writing.  Now, as Paul Harvey liked to say, “Here’s the rest…of the story.”

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Author: Steve Flick    Published on: December 17th, 2009
Categories: Business Process Improvement, Writing Policies and Procedures

7 Steps to a Policies and Procedures Manual – Part 1

A lot of work goes into developing every Bizmanualz Policies and Procedures manual.  We start by conducting…

1. Subject Research

In the not-too-distant past, we primarily searched the Internet for clues as to what people wanted. We’d find what topics people were interested in by doing the same thing you do: searching by keywords.

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Author: Steve Flick    Published on: December 14th, 2009
Categories: Business Process Improvement, Writing Policies and Procedures

Root Cause Analysis is the Foundation of Corrective Action

You have identified a problem, and you have made an immediate correction to fix it for now.  How do you make sure the same problem doesn’t happen again?

That is the role of corrective action in continual improvement of an organization.  In a reactive organization, we constantly react to problems in a corrective mode.  We make the short term fixes – over and over and over again. 

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Author: Don Reed    Published on: May 18th, 2009
Categories: Business Process Improvement, ISO Quality Management

The Final Steps in Achieving ISO 9001 Certification

Implementing a Quality Management System (QMS) that complies with ISO 9001 requirements can be challenging.  That’s why a useful approach may be to implement the QMS in phases, where you focus on different elements of meeting the ISO 9001 Standard in progressive stages. 

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Author: Don Reed    Published on: March 23rd, 2009
Categories: ISO Quality Management

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