Hard-bound books in the ready-to-use procedure series provide concrete examples of prewritten policies and procedures for a wide variety of business and organizations.

St. Louis, MO — November 24, 2008 — Bizmanualz, Inc., a business publications, training and consulting company based in St. Louis, MO, today announced the release of a new series of hard-back books covering topics like Finance, Accounting, Computer & IT, Sales & Marketing and HR.

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When you hear the phrase “internal control system required by Sarbanes-Oxley (SOX) Section 404,” do you automatically think of policies and procedures?  Simply having accounting policies and procedures does not indicate an internal control system.  Well-written accounting procedures that document well-defined accounting processes, however, are an important component of the internal control system you are building. 

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Our general topic this month is how to get procedures used. Most organizations put at least some effort into creating procedures. Shouldn’t they have a functional role in the organization? Isn’t it a wasted effort if they are just going to collect dust stuck in a binder sitting on a shelf, or if they languish in a file drawer and never see the light of day?

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Last week we discussed how to ensure procedures are used. Along with communication, training and auditing, we brought up the concept of buy-in. We thought the topic of buy-in deserved further discussion. So, what is buy-in?

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Our previous essay listed the typical problems with procedures that we hear from those attending our Well-Defined Processes class. We divided these problems into two broad categories: poorly written and not used. The previous essay also covered problems that fit into the “poorly written” category.

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During our Well-Defined Processes course we spend a significant amount of time talking about procedures. The role of procedures in documenting processes as well as positive and negative attributes of procedures.

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Question of the month: Can you find useful information about policies and procedures on-line?

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In one of his routines, comedian Dimitri Martin repeats the old adage, “People who live in glass houses shouldn’t throw stones.”  Then he adds, “My policy is: No stone throwing, regardless of housing situation.”

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I recently had a long conversation with a customer on the topic of polices and procedures. They were a small but growing company (as many of our manual product customers are) and the need for standardization and consistency was becoming apparent.

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In this series our topic is how to write procedures: what advice do we have to give about writing procedures? Most importantly – employ the writing process. The writing process considers activities that successful writers engage in while producing a piece of writing, and it applies whether one is writing an essay, a business letter, or a procedure. These writing activities are typically divided into three steps or phases – Planning, Drafting, and Revising. Having covered Planning and Drafting, let’s turn our attention to Revising.

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