Writing Policies and Procedures Articles

Category Archive

Who are Procedures Written for?

Tuesday, April 19th, 2005

Part 3 of a Four-Part Series

Part 1: How to Write Procedures to Increase Control?
Part 2: Writing Procedures for Results
Part 3: Who are Procedures Written for?
Part 4: What’s the Difference Between Policies and Procedures

Last week we discussed procedure discovery and design. During discovery, your main goal is to understand the flow of information which, in turn, will tell you what is expected from the procedure or the process. (more…)

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Writing Procedures for Results !

Wednesday, April 13th, 2005

Part 2 of a Four-Part Series

Part 1: How to Write Procedures to Increase Control?
Part 2: Writing Procedures for Results
Part 3: Who are Procedures Written for?
Part 4: What’s the Difference Between Policies and Procedures?

Last week we talked about writing procedures to increase control. This week we’re talking about writing for results.

So, you have been tasked to write a procedure, but where do you start? I like to break the process into four parts (more…)

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How to Write Procedures to Increase Control

Wednesday, April 6th, 2005

Part 1 of a four-part series

Part 1: How to Write Procedures to Increase Control?
Part 2: Writing Procedures for Results
Part 3: Who are Procedures Written for?
Part 4: What’s the Difference Between Policies and Procedures

Procedures and Process Control

Why are you developing policies and procedures in the first place? Common answers include to:

  1. Decrease training time.
  2. Increase consistency.
  3. Fulfill compliance requirements. (more…)

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Effective Policies and Procedures: The Complete Cash to Cash Cycle

Monday, January 31st, 2005

Final in Cash to Cash Cycle Series

Part One: Inventory
Part Two: Accounts Receivable
Part Three: Sales and Marketing
Part Four: Accounts Payable

In the past four weeks, we’ve brought to light four key areas in which you can save $250,000 each — for a total of $1,000,000. Point by point, we’ve shown you just how cash flows through these areas, making up the Cash to Cash Cycle. (more…)

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Strategies for Writing Accounts Payable Procedures

Tuesday, January 25th, 2005

Part Four of Cash to Cash Cycle Series

Part One: Inventory
Part Two: Accounts Receivable
Part Three: Sales and Marketing
Next in Series: Complete Cash to Cash Cycle

The white flag is just a nose away…toward the $1,000,000 prize in cash savings for your business…

So far, in Inventory and Accounts Receivable, we’ve found $250,000 each in cash savings. Then we found another 250K in Sales and Marketing. And so, now, Accounts Payable is the (more…)

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Strategies for Writing Receivables Procedures

Tuesday, January 11th, 2005

Part Two of Cash to Cash Cycle Series

Part One: Inventory
Next in Series: Sales

We’ve already found $250,000…so let’s find another $250,000…

Laying the Foundation

Last article in this series, we raised the question: what would your business do with $1,000,000? To lay the foundation we introduced inventory as the first of four areas (more…)

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Inventory Procedures Find Capital in Your Business

Wednesday, January 5th, 2005

What Would You Do with $1,000,000?

With $1 Million would you:

  • Pay off debt?
  • Purchase new equipment?
  • Invest/save for the future?
  • Give yourself a bonus?
  • Buy a new car, boat or plane? (more…)

How to Start Writing Policies and Procedures

Tuesday, December 21st, 2004

Any old policy and procedure format saves time by not having to start from scratch, right? Well, not necessarily.

Using a weak starting point can hurt employee usability, introduce confusion and user-error, and may not (more…)

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Policies and Procedures Used as Management Key

Tuesday, December 14th, 2004

Managers know the difficulty of getting people to do the right things the right way. And employees need their expertise and understanding of the way things should be done. But how do you get it across (more…)

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How to Improve Your Management Procedures’ Usability

Tuesday, November 30th, 2004

Are your people consistently following your procedures? Each year, organizations lose thousands of dollars through common mistakes and lapses in usability. But what does that mean for business owners and executives? (more…)

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