Hard-bound books in the ready-to-use procedure series provide concrete examples of prewritten policies and procedures for a wide variety of business and organizations.

St. Louis, MO — November 24, 2008 — Bizmanualz, Inc., a business publications, training and consulting company based in St. Louis, MO, today announced the release of a new series of hard-back books covering topics like Finance, Accounting, Computer & IT, Sales & Marketing and HR. (more…)

Our general topic this month is how to get procedures used. Most organizations put at least some effort into creating procedures. Shouldn’t they have a functional role in the organization? Isn’t it a wasted effort if they are just going to collect dust stuck in a binder sitting on a shelf, or if they languish in a file drawer and never see the light of day? (more…)

Last week we discussed how to ensure procedures are used. Along with communication, training and auditing, we brought up the concept of buy-in. We thought the topic of buy-in deserved further discussion. So, what is buy-in? (more…)

Our previous essay listed the typical problems with procedures that we hear from those attending our Well-Defined Processes class. We divided these problems into two broad categories: poorly written and not used. The previous essay also covered problems that fit into the “poorly written” category. (more…)

During our Well-Defined Processes course we spend a significant amount of time talking about procedures. The role of procedures in documenting processes as well as positive and negative attributes of procedures. (more…)

Question of the month: Can you find useful information about policies and procedures on-line? (more…)

Comedian Dimitri Martin repeats the old adage “People who live in glass houses shouldn’t throw stones.” Then he adds “My policy is: No stone throwing regardless of housing situation.” (more…)

I recently had a long conversation with a customer on the topic of polices and procedures. They were a small but growing company (as many of our manual product customers are) and the need for standardization and consistency was becoming apparent.

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In this series our topic is how to write procedures: what advice do we have to give about writing procedures? Most importantly - employ the writing process. The writing process considers activities that successful writers engage in while producing a piece of writing, and it applies whether one is writing an essay, a business letter, or a procedure. These writing activities are typically divided into three steps or phases – Planning, Drafting, and Revising. Having covered Planning and Drafting, let’s turn our attention to Revising. (more…)

In the most recent article we began discussing the topic of using a process approach for writing procedures. It is useful to think of any writing project as a three step process consisting of Plan-Draft-Revise. Last week we covered planning activities associated with writing effective procedures, so this week let’s discuss Drafting. (more…)