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CEO Company Policies Procedures Series

CEO Company Policies Procedures Manuals

Save 45% when you buy the CEO Series. It covers the ten core business processes and comes with nine fully-editable manuals for:

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Quality Training

Articles in the "Quality Training" Category

Getting the Most Value Out of a Training Course

Monday, November 14th, 2005

How to choose the right course

Have you ever attended a training class and the content is not what you had expected? Perhaps the instructor simply lectured from the book and did not seek interaction among the students or adequately answer questions. Have you sent employees to a class and they return dissatisfied or appear not to have gotten anything out of it? (more…)

New ISO 9000 Lead Quality Auditor Class

Wednesday, July 20th, 2005

ST. LOUIS , MO – July 20, 2005. Bizmanualz has announced the introduction a new four-day ISO 9000 Lead Quality Auditor class to help quality professionals become certified as an ISO 9000 Quality Auditor.

The class is suitable for individuals or companies that are: developing supplier quality auditor systems, creating training for quality management systems, developing or implementing a complete quality system, or performing ISO 9000 assessments or consulting. The 4-day Lead Auditor training is also suitable for anyone responsible for internal or external audits. (more…)

Learning Is Not All in Your Head

Wednesday, June 29th, 2005

Part 4 of a Four-Part Series

Last week we discussed how people learn. This week we will discuss how to design your classes to take into account how the whole body learns or how learning is not “all in your head”. (more…)

How Do People Learn?

Thursday, June 23rd, 2005

Part 3 of a Four-Part Series

Last week we discussed the Learning Loop or PDCA for short and how to increase your training performance. This week we will discuss how people learn.

To be effective at training we need to (more…)

How to Increase Your Training Performance

Wednesday, June 15th, 2005

Part 2 of a Four-Part Series

Last week we discussed how to make your training more effective by using less lecture time and more interaction time. This week we will discuss the Learning Loop, or PDCA for short, and how to increase your training performance. (more…)

Is Your Training Effective?

Thursday, June 9th, 2005

Part 4 of a Four-Part Series

Training is used to improve skills and increase competencies in order to drive out variance that reduces performance. Everybody uses some form of training. How do you know if your training is effective? (more…)

Improve Process Control with Six Sigma Tools

Wednesday, February 23rd, 2005

Part Four of a Four-Part Series

Part 4: Improve Process Control with Six Sigma Tools

Aim For Perfection!

That’s a pretty lofty concept. It’s definitely not easy, especially when you’re speaking of core business processes. Moving toward perfection requires measurement, analysis, and documentation. If you really want perfection, or the closest thing to it, you need sophisticated tools. But…is driving toward perfection worth the effort? (more…)

Build Stronger Communication and Understanding with Process Mapping

Wednesday, February 16th, 2005

Part Three of a Four-Part Series

Did you know that you should always create a process map for every procedure or system of procedures that you develop? And did you know that, like a table of contents, this will create stronger communication and better understanding in your organization? (more…)

Top 7 Methods to Empower Employees

Friday, December 31st, 2004

How many times have you asked someone to do something like “draw up a project management plan for such and such project”? Your employee completes the project plan, but then you say, (more…)

Are You Audit-phobic?

Tuesday, December 28th, 2004

Which is more painful: an audit or spending the holidays with Aunt Sally and her green Jell-O mold? Either way, your company audit still looms in your mind, but it shouldn’t be that scary – quite the opposite. Besides, even Sally “audits” herself when (more…)


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