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Articles in the "ISO Quality Management" Category
You can improve your management methods through techniques like ISO, Lean and Six Sigma. Browse through our Quality Management articles to learn more about these methods and how to implement them in your company.
In part 1 of this two-part series, we discussed three important reasons why quality management systems (QMS) projects fail. Here are four other reasons:
Author: Steve Flick Published on: April 19th, 2010
Categories: Business Process Improvement, ISO Quality Management, Process Management
Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.
St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.
Author: Editor Published on: June 18th, 2009
Categories: ISO Quality Management, ISO Quality Standards, News and Announcements
Historically, compliance has been the focus of most knowledge management systems. Documenting business processes with policies and procedures is required by many standards such as for ISO 9000 Quality Management Systems, Sarbanes Oxley Accounting and Finance, or Good Manufacturing Practices (GMP) for the Food and Drug Administration (FDA). But if we look closer at the intent of these standards then we see that we should be more concerned with control, to improve quality or reduce the risk of failure.
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Author: Chris Anderson Published on: June 12th, 2009
Categories: ISO Quality Management, Internal Control, Sarbanes Oxley - SOX, Writing Policies and Procedures
You have identified a problem, and you have made an immediate correction to fix it for now. How do you make sure the same problem doesn’t happen again?
That is the role of corrective action in continual improvement of an organization. In a reactive organization, we constantly react to problems in a corrective mode. We make the short term fixes – over and over and over again.
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Author: Don Reed Published on: May 18th, 2009
Categories: Business Process Improvement, ISO Quality Management
Lean Visual Management System cuts through the paperwork typical of ISO 9001:2008 quality certifications.
St. Louis, MO (April 24, 2009) - Bizmanualz, Inc., a business strategy consulting and quality publishing company based in Clayton, Missouri, today announced the successful certification to ISO 9001:2008 for the design, development, realization, and delivery of its policy and procedure publications, training courses, and consulting services. The certification demonstrates the Bizmanualz commitment to continually improve its ability to assist business owners achieve the growth they envision.
Author: Sandi Villarreal Published on: April 24th, 2009
Categories: Business Process Improvement, Case Studies, ISO Quality Management, News and Announcements
This month our theme is voice of the customer. This is very coincidental because this is also the month we have undergone our ISO 9001 Certification audit (as anyone following our blog surely knows…).
The connection between these two items is the customer-centric nature of ISO 9001. In fact, you could say that there are two overarching aims of the ISO 9001:2008 Quality Management System Requirements:
Read more... | 1 Comment »
Author: Don Reed Published on: April 13th, 2009
Categories: Business Process Improvement, ISO Quality Management
Implementing a Quality Management System (QMS) that complies with ISO 9001 requirements can be challenging. That’s why a useful approach may be to implement the QMS in phases, where you focus on different elements of meeting the ISO 9001 Standard in progressive stages.
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Author: Don Reed Published on: March 23rd, 2009
Categories: ISO Quality Management
Many companies appear to run relatively smoothly under the status quo, so they may not think about organization improvement. Minor product inconsistencies or customer complaints are normal, and the owners might think that overhauling an entire system to save a little money might not be worth it. But those same business owners would be surprised to learn that a few simple process changes and a small amount of effort can save thousands of dollars through cutting waste and improving customer quality.
Author: Sandi Villarreal Published on: January 12th, 2009
Categories: Case Studies, ISO Quality Management, Strategic Process Improvement
Question of the month: Does complying with the ISO 9001 Standard have to be a “document nightmare?”
The old adage frequently applied to ISO 9001 is “Say what you do and do what you say.” Some organizations seem to take this to mean “Write down everything you do,” but that is really not required by the standard. The actual requirement is that processes are well-defined and responsibilities clearly communicated. This can be accomplished through a lot of methods that require little documentation, such as training.
Author: Editor Published on: July 28th, 2008
Categories: ISO Quality Management, Monthly Summary
In the two previous articles of this series we discussed two important aspects of a Lean ISO 9001 Quality Management System: a Lean Quality Manual and Lean Quality Management System (QMS) Procedures. But what about other documentation that may be needed?
Read more... | 4 Comments »
Author: Editor Published on: July 21st, 2008
Categories: ISO Quality Management
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