Visual Stories, Rendered Process Maps Help Teams Manage Change
The process maps we described in recent weeks are tools for you in your role as data collector and analyst: your role is to craft and communicate a story for change and improvement that people understand, accept, support, and will ultimately act on. Â As you move from gathering data about the current process to improving it, you need tools to help communicate your improvement plan and train participants on the new process,
Author: Dan Davison Published on: August 28th, 2009
Categories: Business Process Improvement, Knowledge Management, Sales and Marketing, Strategic Process Improvement, Value Proposition








