Why should your organization use the ISO 9001 Standard? An honest reply can say a lot about how effectively the standard can improve your business. If you are using the standard as a marketing gimmick (a plaque on the wall; a logo on a website), or just because a customer requires it, then the standard will be a burden, not a benefit. If the honest reason for implementing the standard is improvement, then it can truly help your organization become better. (more…)

“I am here to audit you.â€?  That phrase can strike fear in most of us, thanks in part to our good friends at the IRS.  In the business world as well, those five words can send a chill down the spine of everyone from the Finance VP to the shipping department clerk.  But it shouldn’t.  (more…)

Last week we covered the positive results of using lean tools to reorganize a production area.   The Bizmanualz manual and CD production area achieved a 75% reduction in finished product inventory, a 50% reduction in production time, as well as improved machine capabilities and reduced errors. (more…)

Improvement Journey at Bizmanualz

At Bizmanualz, our mission is to help businesses and organizations improve through helping them implement innovative techniques and proven best practices. That philosophy carries through our manuals, our training classes, and our consulting efforts. (more…)

Last week we talked about the continual improvement journey at CTMT Data Center. This week we will discuss Ram Jack Foundation Systems, an internationally recognized structural repair company with the latest foundation repair technology and a tradition of the highest standards in customer care.  (more…)

Last week we discussed Precoat Metal’s change initiatives. This week we will talk about the Colliers Turley Martin Tucker (CTMT) Data Center Facilities Team that takes their mission very seriously. 

CTMT is one of the nation’s most successful real estate and facility management companies, (more…)

Our recent articles have focused on innovation and change. To compete in today’s fast-moving world, both innovation and change are integral ingredients for process improvement and success. This month, we will talk about companies that have readily welcomed change and embarked on the process improvement journey. We will begin with Precoat Metals, which recently recognized an opportunity for improvement. (more…)

In last week’s article, How to Embrace Change, we discussed our history of innovation.  We also touched on how natural it is to fear change, which can be a typical result of innovation.  Change brings the unknown; uncertainty breeds anxiety.  Most people and organizations will (more…)

A frequent topic at Bizmanualz is innovation.  Innovation means being willing to look at what you’re doing from a fresh perspective or to think outside the box.  Innovation fuels improvement:  improved products and features, improved methods, and improved knowledge.  (more…)

In the previous series of articles, we discussed applying Statistical Process Control (SPC) to business processes. Although SPC has been around for a long time and is applicable to the current world of Lean, Six Sigma, and ISO, it is often overlooked.

SPC is a great tool to not only monitor the current and recent behavior of a process, but is also a great tool to support Continuous Improvement activities. (more…)