Category Archive
Last week we identified the most common process maturity level in many organizations, phase one — Reactive. Few organizations are able to advance much farther up in management system maturity. This week we will look at the next two levels in our process maturity model that describe the phases in which an effective management system comes to life. The Documentation and Stability Phases.
According to comments we receive from attendees at the conclusion of our two day Well-Defined Processes course, one of the more enjoyable aspects of the course (besides the excellent instruction and great materials!) is the interaction that typically takes place between participants. (more…)
Our mission at Bizmanualz is to help other businesses succeed. Our product line of policies and procedures manuals, business process training, and business consulting are all geared toward helping organizations realize their vision and mission, and then implementing these over-arching principles operationally through alignment and control of internal processes in order to achieve continual improvement and reach important goals. (more…)
In the previous series of articles, we discussed applying Statistical Process Control (SPC) to business processes. Although SPC has been around for a long time and is applicable to the current world of Lean, Six Sigma, and ISO, it is often overlooked.
SPC is a great tool to not only monitor the current and recent behavior of a process, but is also a great tool to support Continuous Improvement activities. (more…)
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