The Waldo A. Vezeau Award for Technical Achievement in the Field of Quality was established in 1971 to honor the St. Louis University Professor, a pioneer in the St. Louis Quality field, for his work in demonstrating and expanding the pursuit of technical achievement in the field of quality. A perpetual award by the St. Louis ASQ section, it is handed out each year if a candidate is nominated.

Mr. Anderson received the Vezeau Award for his work in designing training classes, creating presentation materials, and publishing articles on quality.  He has developed training materials for teaching lean principles, policies and procedures writing, process design, innovation in design and engineering, ISO 9001 internal auditing, and aligning systems of processes.  He has published hundreds of articles online at www.bizmanualz.com in his weekly blog on process improvement and quality management systems.

“Chris’ work on Quality and Process Improvement has been invaluable to the St. Louis quality community,” said ASQ St. Louis Section Chair John O’Reilly. “He helped bring the ASQ World Conference to St. Louis and for years grew the St. Louis Spring Quality Conference to become a major event here in St. Louis.”

Last year, Mr. Anderson received the Kaufman Award, a special recognition by ASQ for his work on the 64^th annual ASQ World Conference on Quality and Improvement, and another award for outstanding representation of St. Louis Section 1304 at the ASQ 2010 conference.  In 2006 he received the Extra Measure Award for above and beyond contribution to the St. Louis section.

The Vezeau Award has been given out 27 times since 1971.  Past recipients include: John Hinchin (1971),  Harry Hehner (1973), Floyd Smith (1974), Joseph Movshin (1975), Arnold Braun (1976), C. Joseph Lonsdorf (1977), Eugene Lawrence (1978), Philip Brumbaugh Ph.D. (1979), Leonard Canovi and John Jawarosk i(1983), Dale Hampson (1984), Robert Deufel Ph.D. (1991), Puran Luthra (1992), Andrew Taylor (1993), Dr. Satish Nayak (1994), Charles Mercer (1995), Steven Rigdon (1996), Ashok Agrawal (1997), James Derner (1998), Donal Denk (1999), Dale Besterfield Ph.D. (2000), Michael Schneider (2001), James Duarte (2002), Randy Baker (2003), William Meyer (2006), and Rob Herhold (2009).

About Chris Anderson

Mr. Anderson is a Senior Member of ASQ, and holds many ASQ certifications: Certified Quality Auditor (CQA), Certified Manager of Quality /Operational Excellence (CMQ/OE), Certified Quality Process Analyst (CQPA) and Certified Quality Improvement Analyst (CQIA). He is a past chair of ASQ St. Louis, Section 1304, has served as ASQ Region 13 Deputy Regional Director and on the Lean Division Leadership, Membership and Training Committees.  He is currently a member of the Six Sigma, Lean, and Quality Management Divisions of ASQ as well as ASQ St. Louis section 1304 leadership team.

About Bizmanualz, Inc.

Bizmanualz (www.Bizmanualz.com) is speeding the evolution of SaaS-delivered document control software.  The company’s Onpolicy Procedures Management Software (www.onpolicy.com/) is designed for ISO 9001 document compliance and encompasses a full library of policies, procedures and forms for many business departments.  This SAS 70 Level II certified solution simplifies document control and allows clients to focus on their core business. More than 20,000 companies rely on Bizmanualz solutions and services to comply with document control requirements.  Bizmanualz is located in Saint Louis, MO. and is an ISO 9001:2008 certified company.

About ASQ

ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With millions of individual and organizational members of the community in 150 countries, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges. ASQ is headquartered in Milwaukee, Wis., with national service centers in China, India and Mexico. Learn more about ASQ’s members, mission, technologies and training at www.asq.org. The ASQ St. Louis, Section 1304, is one of the oldest and largest ASQ sections in the Unites States.

Contacts:

Bizmanualz, Inc.: Dan Davidson, 314-863-5079,  dan@Bizmanualz.com
ASQ: Lynda Nicely, 800-248-1946 x7587,  lnicely@asq.org

Earning the AC-S award is an outstanding accomplishment. The Toastmasters educational program is self-paced; earning the AC-S demonstrates Steve’s strong self-discipline, dedication, and his desire to continually improve himself.  Additionally, it shows enthusiasm and dedication to the Toastmasters program and the individual’s club (in Steve’s case, South County Toastmasters). By achieving the AC-S rank, Steve demonstrated the ability to share his communication skills with other club members and help them improve theirs.

Steve Flick, Bizmanualz Product Director

To be eligible for the AC-S award, you must have:

• Achieved Advanced Communicator Bronze award (or achieved Able Toastmaster award or Advanced Toastmaster Bronze award)
• Completed two additional advanced communication manuals
• Conducted any two presentations from The Better Speaker Series and/or The Successful Club Series

Steve has been an active Toastmaster and a member of SCTM since January, 2005. The AC-S is the third award he’s earned; he received his “Competent Communicator”, or CC, award in 2006 and his “Advanced Communicator-Bronze” (AC-B) in 2008.  The next level in the Communication track is “Advanced Communicator-Gold”.  Steve has also served SCTM in virtually every officer role, including club President and Vice-President of Education, and is a member of SCTM’s Speakers Bureau.

Steve has been with Bizmanualz since May, 2005 as Product Director, Quality Manager, and ISO 9000 Quality Auditor.

About Bizmanualz

Bizmanualz is speeding-up the evolution of SaaS-delivered document compliance applications.  The company’s policy management software is designed for ISO 9000 document compliance and encompasses a full library of over 2,000 policies, procedures and forms for various business departments.  This SAS 70 Level II certified solution “simplifies document compliance” and allows clients to focus on their core business functions. More than 20,000 companies rely on Bizmanualz solutions and services to comply with document management requirements.  Bizmanualz is located in Saint Louis, MO. and is an ISO 9000 certified company.

About Toastmasters International

Toastmasters International is a non-profit international organization aimed at helping people become more competent and comfortable speaking in front of any audience.  A worldwide network of local clubs teach communication and leadership skills to over 260,000 members. South County Toastmasters (club #1957) was chartered in October, 1975 and has established an enviable record of achievement, including President’s Select Club status every year since 1977.

Contact:

Dan Davison, 314-863-5079,  dan@bizmanualz.com

“Steve has demonstrated proficiency and comprehension of quality management principles and practices,” said Bizmanualz President Chris Anderson. “He is one of only two at Bizmanualz who have this certification. I’m sure this will help Steve, both as a Product Manager and ISO 9001 Quality Manager.  Of course, this provides our customers additional value, too.”

An ASQ-Certified Manager of Quality and Organizational Excellence leads and champions organizational process improvement initiatives. A CMQOE facilitates and leads teams, establishes and monitors customer/supplier relations, supports strategic planning and deployment, and helps develop measurement systems to assess, maintain, and improve an organization’s quality management system, or QMS.

Steve Flick, Bizmanualz Product Director

“ASQ certification provides formal recognition to professionals who have demonstrated an understanding of and a commitment to quality techniques and practices in their jobs and careers”, explains David Spong, current ASQ President. “This is a great accomplishment and, although not a formal registration or licensure, it represents a high level of peer recognition.”

Since 1968, when the first ASQ certification examination was given, more than 160,000 individuals have taken the path to reaching their goal of becoming ASQ-certified in their field or profession, including many who’ve attained more than one designation.

Steve has been with Bizmanualz since 2005 as its Product Director.  He is also responsible for maintaining the company’s quality management system (QMS).  He is a senior member of ASQ and holds the rank of ASQ Certified Quality Auditor (CQA), as well as the CMQOE.  In addition, Steve is a member of the Audit and Education Divisions of ASQ and is a member of ASQ-St. Louis, section 1304.

Document Compliance Management since 1995

About Bizmanualz

Bizmanualz is speeding-up the evolution of SaaS-delivered document compliance applications.  The company’s policy management software is designed for ISO 9000 document compliance and encompasses a full library of over 2,000 policies, procedures and forms for various business departments.  This SAS 70 Level II certified solution “simplifies document compliance” and allows clients to focus on their core business functions. More than 20,000 companies rely on Bizmanualz solutions and services to comply with document management requirements.  Bizmanualz is located in Saint Louis, MO. and is an ISO 9000 certified company.

About ASQ

ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With millions of individual and organizational members of the community in 150 countries, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges. ASQ is headquartered in Milwaukee, Wis., with national service centers in China, India and Mexico. Learn more about ASQ’s members, mission, technologies and training at www.asq.org.

Contact:

Bizmanualz – Dan Davison, 314-863-5079,  dan@bizmanualz.com

ASQ – Linda Nicely, 800-248-1946 x7587,  lnicely@asq.org

Anderson was presented with the Kaufman Award for his years of outstanding and meritorious service to the St. Louis Section. Lester S. Kauffman was the innovative founder, organizer, and first President of the ASQ St. Louis Section. To commemorate his memory, the St. Louis Section designated a plaque in 1952 to be awarded each year to the person who had performed outstanding and meritorious service to the Section.

Mr. Anderson also received ASQ recognition for his work on the 64^th annual ASQ World Conference on Quality and Improvement.  He was presented with a testimonial award by ASQ Chair Peter Andres for his leadership role as the St. Louis Site Committee Chair, where he brought together a team of 100 volunteers to assist with the 5-day international conference for over 2,000 quality professionals from around the world.  Anderson was also presented with a second award, by ASQ St. Louis Chair Steve Mundwiller, for outstanding representation of the St. Louis Section 1304 at the ASQ 2010 conference.

Chris Anderson, President, Bizmanualz, Inc.

“Chris worked behind the scene to help bring the ASQ World Conference on Quality and Improvement to St. Louis,” said ASQ St. Louis Section Chair Steve Mundwiller. “The ASQ Conference has not been in St. Louis for many decades and Chris did a fantastic job recruiting volunteers, organizing tasks, and delivering a well run program.”

The ASQ World Conference on Quality and Improvement is the largest quality conference in the world.  Past keynote speakers include Alan Mulally, President and CEO, Ford Motor Company; Sister Mary Jean Ryan, Chair and CEO of SSM Health Care; Terry Jones, Founder and CEO, Travelocity; and more.  Each year the conference provides attendees with quality learning of new and classic quality techniques; networking with attendees and exhibitors; and benchmarking best practices in the International Team Excellence Award process.

About Chris Anderson

Anderson holds a Masters in Business Administration from Pepperdine University (Malibu, CA) and a Bachelor of Science degree in Electrical Engineering from Southern Illinois University (Carbondale, IL).  He is a graduate of the Missouri Enterprise Advanced Manufacturing Specialist Training Program, an 18-month black belt training program covering Six Sigma, Business, and Lean Enterprise techniques.  He has served as a Missouri Quality Award (MQA) Examiner, a Baldrige based criteria, and an ISO 9000 auditor.

Anderson is a senior member of ASQ, and holds many ASQ certifications: Certified Quality Auditor (CQA), Certified Manager of Quality /Operational Excellence (CMQ/OE), Certified Quality Process Analyst (CQPA) and Certified Quality Improvement Analyst (CQIA). He is a past chair of ASQ St. Louis, Section 1304, has served as ASQ Region 13 Deputy Regional Director and on the Lean Division Leadership, Membership and Training Committees.  He is currently a member of the Six Sigma, Lean, and Quality Management Divisions of ASQ as well as ASQ St. Louis section 1304 leadership team.

About Bizmanualz, Inc.

Document Compliance Management since 1995

Bizmanualz is speeding-up the evolution of SaaS-delivered document compliance applications.  The company’s policy management software is designed for ISO 9000 document compliance and encompasses a full library of over 2,000 policies, procedures and forms for various business departments.  This SAS 70 Level II certified solution “simplifies document compliance” and allows clients to focus on their core business functions. More than 20,000 companies rely on Bizmanualz solutions and services to comply with document management requirements.  Bizmanualz is located in Saint Louis, MO. and is an ISO 9000 certified company.

About ASQ

ASQ is a global community of people dedicated to quality who share the ideas and tools that make our world work better. With millions of individual and organizational members of the community in 150 countries, ASQ has the reputation and reach to bring together the diverse quality champions who are transforming the world’s corporations, organizations and communities to meet tomorrow’s critical challenges. ASQ is headquartered in Milwaukee, Wis., with national service centers in China, India and Mexico. Learn more about ASQ’s members, mission, technologies and training at www.asq.org. The ASQ St. Louis, Section 1304, is one of the oldest and largest ASQ sections in the Unites States.

Contacts:

Bizmanualz, Inc.: Dan Davison, 314-863-5079,  dan@Bizmanualz.com

ASQ: Lynda Nicely, 800-248-1946 x7587, lnicely@asq.org

St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.

“The updated manual reflects our lean philosophy in multiple ways,” said Christopher Anderson, Managing Director of Bizmanualz. “For example, rather than borrow the text of the standard verbatim in the quality manual, we stripped it to the bare essentials. Putting in a lot of verbiage not required by the standard can make your Quality Manual less user-friendly, less useful, and less likely to be improved.”

The updated ISO 9001 Policies, Procedures & Forms Manual conforms to the ISO 9001:2008 standard, which was updated for the first time in eight years and released in November, 2008. ISO 9001 requirements for procedures and records are clearly identified throughout the updated manual. Recently ISO 9001 certified by using lean principles, the company has used a similar approach in the update process.

“We carried procedures over (from the old to the new ISO 9001 QMS manual) that most organizations consider critical,” said Steve Flick, Bizmanualz Product Director. “Similarly, we removed procedures that customers didn’t consider a high priority, or had little-to-nothing to do with 9001 requirements, or didn’t amount to more than simple work instructions.”

Twenty-three QMS procedures are included in the updated ISO 9001 manual. A forms list at the end of each procedure points out if the filled out form is a “required record” and which ISO 9001 clause requires that record. Bizmanualz redesigned its ISO 9001 QMS manual to help companies easily establish an effective quality management system, as well as to simplify the certification journey for organizations wishing to comply with ISO 9001:2008.

Bizmanualz also offers manuals for Accounting, Finance, Computers & Networks, Sales & Marketing, Human Resources, ISO 22000, Disaster Recovery, and Security. All of Bizmanualz® Policies & Procedures manuals are available via instant download or in hard copy form, with easily editable MS-Word documents included on CD.

Each manual provides prewritten policies, procedures, and forms that enable executives to create and maintain internal controls and implement best practices for all departments in their business.

Bizmanualz® ISO 9001 QMS Policies, Procedures, and Forms: How to Quickly Create an ISO 9001 Quality Management System with easily editable Policies, Procedures, and Forms. (400 pp/trade binder/$495.00) is a Knowledge Management title from Bizmanualz, Inc. It is available through the company’s website, www.bizmanualz.com, or by calling the publisher at 800-466-9953 (outside the USA, call 314-863-5079), faxing your request to 314-863-6571, or by e-mailing sales@bizmanualz.com.

St. Louis, MO (April 24, 2009) - Bizmanualz, Inc., a business strategy consulting and quality publishing company based in Clayton, Missouri, today announced the successful certification to ISO 9001:2008 for the design, development, realization, and delivery of its policy and procedure publications, training courses, and consulting services.  The certification demonstrates the Bizmanualz commitment to continually improve its ability to assist business owners achieve the growth they envision. 

“We developed a Lean visual management approach to implementing our Quality Management System (QMS) to dispel the notion that an ISO system requires a lot of paperwork,” explained Chris Anderson, Bizmanualz, Inc., Managing Director. “Now we can show clients the benefits of a working ISO-compliant quality system using Lean visual techniques to streamline the operations, focus employees on the objectives, and reduce wasted efforts.”

Bizmanualz ISO 9001:2008 Registration

Bizmanualz received its ISO 9001:2008 certification on April 10,2009, from Platinum Registration.  Auditor Colin Gray noted particular areas of excellence, including Bizmanualz customer feedback, corrective action, and internal communication methods, which involve morning staff meetings around the company’s “scoreboard” — a bulletin board listing the company’s main processes, projects, action items, and metrics.  Mr. Gray also praised the Bizmanualz Internal Audit process, saying in his report that the company’s internal audits are “thorough, effective, and meaningful.”

Kaizens/Corrective Actions are posted on the Bizmanualz "Kaizen Wall"

With the new lean implementation, Dan Davison, Vice President of Sales and Marketing has noticed a difference, saying, “clients are seeing tighter project definition, project management, status reports, and budget forecasts by job for the coming weeks. Tracking tasks posted on the wall increase our communication’s effectiveness.”

ISO 9001:2008 is an internationally recognized QMS standard, which ISO Secretary General Rob Steele said has “an estimated one million users worldwide.”  Certification is obtained through independent registrars that audit every aspect of a company’s QMS.  Lean is a quality system approach that seeks improvement through the elimination of waste, a focus on the customer, and systems of visual management.

Bizmanualz has been at the forefront of deploying business best practices since 1995, delivering Policies and Procedures publications, Lean ISO Quality Management Systems, and strategic marketing implementation services to help business owners achieve growth and expansion.

Bizmanualz Policies and Procedures publications are available through Amazon.com, calling Bizmanualz at 800-466-9953 (outside the USA, 314-863-5079), faxing your request to 314-863-6571, e-mailing sales@Bizmanualz.com, or by logging onto store.bizmanualz.com.  Bizmanualz® is a registered trademark of Bizmanualz, Inc.

St. Louis, MO – February 27, 2009 – Bizmanualz, Inc., a business publications, training and consulting company based in St. Louis, MO, today announced the launch of a completely redesigned version of its ISO 9001 QMS Internal Auditor Training course.  This ISO training course demonstrates requisite auditing skills to beginning auditors, and is also valuable to experienced auditors and quality managers looking for a refresher course or the opportunity to discuss innovative approaches.

The redesigned two-day ISO auditor class focuses on helping participants understand the criteria, the skills, and the activities required to be an effective internal auditor as part of an ISO 9001 Quality Management System.  The class is offered regularly at the Bizmanualz Learning Center in St. Louis. It can also be conducted privately on-site for organizations that would like to hold group internal auditor or quality auditor training sessions in-house.

“We had been using the previous design for several years now, and we have continually improved and updated it,” said Don Reed, Technical Writing Director at Bizmanualz and the primary designer/instructor for the class. “We have learned so much, however, through our experience teaching the course and through carefully listening to student feedback, that we felt it was time to start from scratch and use everything we have learned to completely rework the course.” 

The ISO 9001 Internal Auditing course is currently the most popular training class offered by Bizmanualz.  The totally redesigned Internal Auditor class was conducted for the first time on February 9 & 10 at the Bizmanualz to a great success. The participants responded very positively to the new approach and the reworked materials.

“The newly redesigned ISO 9001 Internal Audit Class focuses on giving the participants exactly what they want and need from an ISO 9001 Internal Auditor class: an interactive, seminar-style discussion along with real world examples and exercises,”  said Chris Anderson, Managing Director of Bizmanualz. “For example, we no longer use PowerPoint because we just don’t feel it creates the interactive environment that participants expect and deserve.”

Mr. Reed agrees. “Professionals prefer to learn in smaller classes with an atmosphere that encourages discussions and questions; where participants share their experiences and challenges. This produces a better learning experience for everyone.”

In this auditor training course, students will learn the basics of an ISO Quality Management System, as well as how it can drive organizational improvement.  Students will become familiar with using the ISO 9001 Standard as criteria for auditing, the importance of an audit program, along with basic auditing principles.  Most importantly, however, students will learn the step by step methods of conducting an audit, and participate in an audit of a QMS process. ISO 19011 – Guidelines for Quality and Environmental Auditing is used for fundamental guidance on auditing principles and methods. Plus, all participants receive a free copy of the ISO 9001:2008 Quality Management System Requirements.

Bizmanualz schedules the Internal Auditor Training Course at least once every  three months.  Please visit the Bizmanualz website at Bizmanualz.com to register for the class or to see a detailed course description and a upcoming training schedule

Bizmanualz also offers strategic process improvement services for growing businesses as well as a range of quality training classes. In addition, standard operating procedures manuals from Bizmanualz have helped thousands of companies develop policies and procedures to standardize their core business processes and implement best practices.

Today is Cyber Monday! Most online retailers provide free or reduced shipping today. At Bizmanualz, we’ve decided to take this concept a little further and offer free worldwide shipping on all policies and procedures manuals throughout December.

Yes, shipping is free to anywhere in the world. Now that’s a great Cyber December for you!

So if you need policies and procedures manuals for your business or organization, this is a great time to make your purchase.

Enjoy Significant Savings!

Our customers already enjoy significant savings on shipping charges. Now with free worldwide shipping, you can save even more!

Combine free shipping with a heavily discounted offering like our nine-manual CEO  Company Policies Procedures Manuals set and your savings are even greater! With a discount of over 45% on the purchase price and a combined weight of 48 pounds, you could save your company thousands of dollars!

Make Use of This Special Offer Today!

Order today! This holiday special ends December 31, 2008! Choose from our large selection of policies and procedures manuals. To order, simply go through the online order process and you’ll notice that shipping charges have been zeroed out.

St. Louis, MO — November 24, 2008 — Bizmanualz, Inc., a business publications, training and consulting company based in St. Louis, MO, today announced the release of a new series of hard-back books covering topics like Finance, Accounting, Computer & IT, Sales & Marketing and HR. Published under the series title The Professional’s Ready to Use Procedure Series, these books provide practical guidance and concrete examples of effective policies and procedures for a wide range of business areas.

“These books are excellent references for professionals involved in developing policies, procedures and forms for their department or company,” said Christopher Anderson, Managing Director of Bizmanualz, Inc. “Prewritten policies, procedures and forms in these books not only include concrete examples of what a well-written procedure should be, but also provide an excellent starting point to begin the procedure writing process.”

Contents of the newly released books are identical to the policies and procedures manuals that Bizmanualz offers in three-ring binder format. However, unlike the ring-bound manuals, books in the Ready to Use Procedures Series do not include CDs with editable content in MS Word.

“We have repackaged our content in an entirely different format to give customers a more reference-oriented version,” said Don Reed, Director of Technical Writing at Bizmanualz. “By not including the editable content in CD, we can offer these books at a price point attractive to casual users. And, after buying the books, if anyone sees the value in obtaining the content in editable format, they can deduct the entire price of the book when purchasing a three-ring binder & CD version.”

The release of the Professional’s Ready to Use Procedure Series comes just three months after Bizmanualz launched a new website offering over two hundred downloadable policy and procedure templates. Chris Anderson is a firm believer in giving the customers what they want. “Different consumers consume information differently and we’re just trying to serve them by providing the right medium and format,” he said.

Books in the Ready to Use Procedures Series will be available from online retailers like Amazon for $99. Five books in the series are already available for purchase, while others will be available in the next few weeks. Currently available books cover polices and procedures for Accounting & Bookkeeping, Finance & Treasury, Computer & IT, Sales & Marketing, Business Security and Disaster Recovery. Books for HR, ISO 2200 Food Safety and General Business Procedures will be available by the end of the year.

Many of you have inquired about the possibility of downloading individual policy and procedure documents from our large collection of easily editable procedure manuals. We listened and, after several months of development and testing, are glad to announce the launch of PoliciesAndProcedures.com.

Each policy procedure document is an excellent starting point to write procedures for consistency, control and knowledge transfer. Considering the time it takes to write an effective policy and procedure, the documents available at www.policiesandprocedures.com really provide excellent value for you and your organization.

Currently, the new website includes policies and procedures from Accounting, Finance, Human Resources, Sales & Marketing, Computer & IT, and ISO 22000 Food Safety. Over the next several weeks, we will add more content from other manuals.

Most downloadable policy-and-procedure documents on the new website also include forms and references. Pricing is based on the length of each procedure. Discounts are available for multiple purchases. As a launch promotion, Bizmanualz is offering a $10 discount for all purchases (no minimum) for the month of August, 2008. As an added bonus, all buyers receive a free 16-page policies and procedures writing guide.

Please visit www.policiesandprocedures.com and explore the policy procedure documents available there. Once there, you’ll surely find many policy-procedure templates that address your needs. To get your $10 discount, simply use coupon code D-TEN when placing your order online.

Please feel free to contact us if you have any questions or feedback about the new website. Thank you for your support.