Question of the month:How can innovative leadership influence an organization’s success?

In June, our articles focused on leadership and its impact on organizational culture. The term leadership is quite broad. Whether you are the CEO of a large company or the manager of a small department, you can make a difference through your leadership skills. (more…)

Question of the month: How does innovation contribute to change?

After talking about change in April, we turned our attention in May to three companies that successfully embraced change and made it part of their continual process improvement. Many improvement opportunities mandate that you look at the situation a little differently and try to make it better with a different and innovative approach. (more…)

Question of the month: Why is change so important for Innovation?

After covering sales and marketing for much February and March, our focus in April was on innovation and change. Innovation means being willing to look at what you’re doing from a fresh perspective or to think outside the box. Innovation fuels improvement: improved products and features, improved methods, and improved knowledge. (more…)

Question of the month: When executing your marketing tactics, is the message more important or the medium?

The highlight of this month was the formal launch of our newest procedure manual – the Sales and Marketing Policies, Procedures and Forms. (more…)

Question of the month: How can the process approach help sales and marketing?

Sales and marketing is more than just a magical black box. It is a business process that is fundamental to the success of your company. Therefore, it should be well-defined, under control, and aligned with the overall business strategy. (more…)

Question of the month: How are your vision and strategy related?

With the arrival of the new year, our articles covered strategy and vision. Successful leaders are adept at weaving strategy into their business. You do this by using your vision, your end-to-end process design and the action steps required to make it all happen. (more…)

Year-end Summary from Bizmanualz

As 2006 comes to a close, I would like to share with you some of our accomplishments over the past year. Our main goals this year were to provide you a wider choice of procedures manuals, expand our service offerings, and make your web experience at www.bizmanualz.com much better. (more…)

Question of the month: What is the difference between continuous and continual improvement?

After a series of articles about the Road to Six Sigma in October, we talked some more about control charts and statistical process control (SPC) in November. We also launched the Policies, Procedures and Processes Blog in November and (more…)

Question of the month: Why are control charts so important in measuring process effectiveness?

In October, we continued the Road to Six Sigma series dealing with statistical process control in business settings. We discussed correlation and control charts—two very important concepts that enable you to understand (more…)

Question of the month: What is the difference between common cause and assignable cause?

Email articles in September discussed applying statistical process control (SPC) methods to business processes. Today many organizations have implemented a rigorous application of statistical methods called Six Sigma. However, Six Sigma is not for everyone because (more…)