We’ve made some changes over the past month at Bizmanualz, most notably, providing additional articles for our readers. I hope you have enjoyed receiving more information on different aspects of business improvement.

Read the following articles to learn more about the importance of cash procedures to the daily activities of your company and on ways to create strategic growth for your organization.

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Question of the month: How can Accounting Policies and Procedures help your organization?

The Accounting Department is an area where policies and procedures are usually a requirement, because they are considered part of the internal controls noted in Sarbanes-Oxley. The real question is: What approach are you taking to developing accounting policies and procedures?

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Question of the month: Do you understand the meaning of the term “internal controls?”

The internal controls requirement in Sarbanes-Oxley Section 404 has created the most uncertainty and distress in businesses. Frequently those of us involved in office processes are not accustomed to having our work planned and verified to the degree that is common on most factory floors.

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Question of the Month: Why is due diligence and transparency important?

Due diligence means you are collecting the proper information and ensuring you are aware of all the relevant facts. As the term transparency implies, it means there is a degree of openness and honesty. The recurring theme of October’s articles illustrate how important due diligence and transparency can be to business success.

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Question of the month: How can you make sure that procedures are used in your organization?

How effective are procedures that languish in file drawers or collect dust in binders… never used or seeing the light of day? What is the point of having procedures like these? We have talked in the past about why you need procedures, now let’s talk about how to get those procedures used.

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Question of the month:  Does complying with the ISO 9001 Standard have to be a “document nightmare?”

The old adage frequently applied to ISO 9001 is “Say what you do and do what you say.”  Some organizations seem to take this to mean “Write down everything you do,” but that is really not required by the standard.  The actual requirement is that processes are well-defined and responsibilities clearly communicated.  This can be accomplished through a lot of methods that require little documentation, such as training. 

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Question of the month: How is diligent planning important for effective management?

In June, our articles covered topics like improving business ethics, learning operational assessment, creating effective management and maximizing departmental communication. All these are important ingredients for successful business management.

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Question of the month: How can implementing a Quality Management System based on ISO 9001 improve your business, organization, or department?

Frequently the ISO 9001 Standard is perceived to be complicated and heavy on documentation requirements. These perceptions are not necessarily accurate. The ISO 9001 Standard is actually very straightforward with simple requirements for procedures and records. The ultimate goal, however, of implementing ISO 9001 should be to create an organization that continually improves.

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Question of the month: How does using the typical writing process assist you in creating effective procedures?

The advice for writing procedures is the same as for any kind of writing project – from a college term paper to a novel, a business letter, or a procedure; craft the writing project by working through a process that includes three phases: Plan – Draft – Revise. Extensive research has shown that writing projects of any kind tends to be successful when writers use the process approach and engage in some type of activity from all these three phases.

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Question of the Month: How do policies and procedures fulfill requirements of Sarbanes-Oxley and other financial regulations?

This month’s highlight was the release of the Finance Policies, Procedures & Forms manual. Our newest product is the result of a nearly year-long effort of intensive research, writing, editing, and reviewing. The Finance Manual was finally ready for production and shipping last week. We are very pleased with this new product, and the response from our customers, to date, has been tremendous.

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