How Does Top Management Show Commitment to Change and Improvement?
Monday, July 6th, 2009Change management is at the heart of programs like ITIL, lean, ISO, or six sigma. Change and improvement needs to occur on a regular basis, but it does not happen by accident. It takes commitment from top management. How does top management show their commitment?
Two ways - budget and a show! That’s right you need to fuel innovation for change and improvement and budgets are what top management understand. (more…)



