Articles in the "ISO Quality Standards" Category
NEW Aerospace AS9100 Procedures Can Help
The International Aerospace Quality Group (IAQG) deadline for transitioning from the current AS9100 (revision B) of the aerospace standard to the newest revision (C) is July 1st, 2012, which means every company registered to AS9100 must have completed their transition.
Author: Chris Anderson Published on: April 2nd, 2012
Categories: ISO Quality Standards, Writing Policies and Procedures
If your background is in manufacturing, it can be difficult understanding what a “service” nonconformance can look like. If you are not sure what it is, then it is even harder understanding how to document a “service” nonconformance. If you’re having trouble documenting any kind of nonconforming condition, it most likely means that your customer requirements aren’t clear. After all, manufacturing defects are pretty obvious right?
In manufacturing we know what a defect is. Good products are made to specifications and therefore meet customer requirements. A good product meets the intended purpose, has the right dimensions, and is what was ordered. The product does not break when used. It is free from dents, scratches, or material blemishes. The product should be clean, safe, and doesn’t make the customer think. It should just work…
We see product defects. They are pretty obvious. So why can’t we see service defects?
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Author: Chris Anderson Published on: November 21st, 2011
Categories: ISO Quality Standards, Top 10
Developing an ISO 9001 Quality Management System (QMS) requires a lot of effort to create a system, change employee behavior (management and workers), and obtain the desired results. Many companies have successfully built an ISO QMS, passed their initial registration audit, and later failed to maintain all of the documents, records, and quality process activities. Creating an ISO QMS is one thing but maintaining it can be just as difficult for your organization.
Author: Chris Anderson Published on: June 17th, 2011
Categories: ISO Quality Management, ISO Quality Standards, Lean Implementation, Quality Training
PDCA (Plan, Do, Check, Act) Cycles refers to the PDCA wheel (Figure 1) and the continuous motion that PDCA requires. PDCA is not as easy as it sounds but, if you are interested in ISO 9001 Quality Management Systems (QMS), then you will find that PDCA cycles are the foundation for all ISO 9001 cycles. Master PDCA and you will become the master of your ISO 9001 QMS.
Author: Chris Anderson Published on: June 7th, 2011
Categories: ISO Quality Management, ISO Quality Standards
Officially, the worst global economic recession in several generations ended over a year ago and we are on the way back, according to the U.S. National Bureau of Economic Research. Unofficially, they need to revisit their definition of “recession”, as most of us are still plagued by a tight money supply, a lethargic job market, stagnating production and a general crisis of confidence.
Some of you aren’t buying the “fear, uncertainty, and doubt“ story, though. You’re going about your business logically, methodically, and with a clear sense of direction and purpose. You’re making things happen now and you’ll be in the lead when 2011 rolls around.
For the rest of us, there are many things we could be doing to make great strides forward in the coming year. Among them are implementing or refining the following key procedures:
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Author: Steve Flick Published on: October 18th, 2010
Categories: ISO Quality Management, ISO Quality Standards, Strategic Process Improvement
Writing procedures is an exercise in controlling the cost of compliance. You’re trying to comply with customer expectations, management objectives, government regulations, and/or industry standards, making compliance expensive. Regardless of the reason for compliance, wouldn’t you want to write as few procedures as possible if you could still conform to the compliance mandate and keep your compliance costs to a minimum?
Author: Chris Anderson Published on: November 16th, 2009
Categories: Accounting & Internal Control, Internal Control, ISO Quality Standards, Sarbanes Oxley Compliance, Writing Policies and Procedures
Lean approach simplifies the ISO 9001:2008 quality procedures manual and clearly points out the required QMS procedures and records.
St. Louis, MO – June 18, 2009 – Bizmanualz, Inc., a business publications, training, and consulting company based in St. Louis, MO, today announced the release of the updated ISO 9001 Policies and Procedures Manual. The company has greatly improved its product by modeling its policies and procedures on the Deming (“Plan-Do-Check-Act”) Cycle.
Author: Editor Published on: June 18th, 2009
Categories: ISO Quality Management, ISO Quality Standards, News and Announcements
In this series of articles we are discussing implementing an ISO 9001 Quality Management System (QMS) in four distinct phases. By breaking the implementation into stages, it becomes more manageable and less overwhelming. In phase one, the general requirements described in Clause 4 of ISO 9001 QMS requirements are implemented, and in phase two the elements of continual improvement from Clause 8 are set in place and practiced.
Author: Sandi Villarreal Published on: March 16th, 2009
Categories: ISO Quality Standards, Strategic Process Improvement
If your goal is ISO certification, the best method is to create a compliant QMS in stages.
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Author: Don Reed Published on: March 9th, 2009
Categories: ISO Quality Standards
Creating a Quality Management System (QMS) that fulfills the requirements of the ISO 9001:2008 Standard can seem like a daunting task. But it doesn’t have to be.
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Author: Don Reed Published on: March 2nd, 2009
Categories: ISO Quality Standards
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