The Business Improvement Journey

by Editor

What a year this was. A new policies and procedures manual. New training courses. And, most importantly, over 50 articles on various aspects of business management and process improvement. Our goal here at Bizmanualz is to help you streamline your processes and improve your business performance. If our articles help you achieve this in any way, we feel like we have succeeded.

Here’s a summary of what we covered in the year 2007.

Strategy, Vision and Action Steps

January’s articles covered strategy and vision. Successful leaders are adept at weaving strategy into their businesses. They do this by using their vision, end-to-end process design and the action steps required to make it all happen.

Understanding your Sales and Marketing Process

In February and March, coinciding with the release of our Sales and Marketing Procedures Manual, the articles focused on how sales and marketing is a process, no different than any other business process. It is fundamental to the success of your company and should be well-defined, under control, and aligned with the overall business strategy.

Innovation and Change

Innovation fuels improvement: improved products and services, improved methods, and improved knowledge. April’s articles were about value of innovation and change. Innovation means the willingness to look at what you’re doing from a fresh perspective or to think outside the box.

Opportunities to Change and Improve

After talking about change in April, we turned our attention in May to three companies that successfully embraced change and made it part of their continual process improvement. Many improvement opportunities mandate that you look at the situation a little differently and try to make it better with a different and innovative approach.

Leadership, Innovation and Organizational Culture

In June, we discussed leadership and its impact on organizational culture. The term leadership is quite broad. Whether you are the CEO of a large company or the manager of a small department, you can make a big difference thorough your leadership skills.

Learning Organization and Effective Learning

July’s articles covered learning and how it benefits the organization. Learning is often perceived as expensive, time consuming, and even disruptive. While this assessment may be accurate for the immediate short term, the long-term benefits of learning cannot be ignored.

The Improvement Journey at Bizmanualz

In August and September, we wrote about improvements at Bizmanualz. Improvement is always a journey, not a single event or action. It’s a continual process that should be a part of everyone’s daily job and responsibility.

Strategic Management to Achieve Goals

As one year comes to a close, it’s time to start thinking and planning about the next year. October’s articles talked about strategy, mission, vision and tactics. The best way to put forward a plan is to start at the top – at the mission, vision and strategy level.

Writing Policies and Procedures for Your Organization

Properly written policies and procedures can go a long way towards standardizing processes. In November, our topics revolved around writing policies and procedures, which facilitate employee training, enhance communication and greatly help replicate processes in a consistent manner.

As 2007 comes to a close, we would like to thank all of you, the readers, for your feedback in the form of comments, suggestions, and questions. Our editorial calendar for 2008 will take all your feedback in to account and we’ll try to make the articles more relevant to your organization and your operations. In the first quarter, we will cover topics like lead generation, financial policies & procedures, and business improvement. Keep your feedback coming.

And, finally, all of us at Bizmanualz would like to wish you a very happy new year.

Regards,
Chris
Bizmanualz

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This article can be reproduced freely ONLY with the following attribution:

Originally published in 2007 by Bizmanualz, Inc. under the title The Business Improvement Journey. All rights reserved. Reproduction permitted with attribution only. www.bizmanualz.com

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