The Improvement Journey Continues…

Bizmanualz Solutions

The articles in September were intended to give you glimpses of developments at Bizmanualz. Our first article was about the newly redesigned Internal Auditor class. The next article talked about our new learning center and last week’s article covered the release of the Spanish ISO 22000 Procedures Manual.

Looking Forward to Your Next Audit?

The next time someone says, “I am here to audit you,” instead of reacting with fear and dread, think of it as what it really is: an opportunity to improve your department and your organization. The newly redesigned Internal Audit Training class covers key areas on which all Internal Audit team members should be trained, such as audit techniques, the importance of clear communication, appropriate auditor behavior, how to conduct audits that stay within scope and schedule, and audits that provide meaningful information for compliance and continual improvement.

Read more about the New Internal Audit Training Class

Committed to Learning

While the locations we employed in the past to conduct training were certainly adequate, Chris Anderson, Bizmanualz Managing Director, felt that we needed to model a stronger commitment to business learning, and to make our training programs more enjoyable, convenient, comfortable, and, most importantly, conducive to learning.

Read more about the New Learning Center

ISO 22000 Procedures – Now in Spanish!

Another exciting thing happening at Bizmanualz this month is the release of the Spanish language version of the ISO 22000:2005 Food Safety Management Manual titled Bizmanualz ISO 22000 Manual para la Seguridad en los Alimentos Políticas, Procedimientos, y Formas. The original English version was released in January 2006. Completing the Spanish language version is the result of a nearly year long collaboration with college interns from Spanish speaking countries and working closely with translation consultants.

Read more about the Spanish ISO 22000 Procedures Manual

So that’s what’s happening at Bizmanualz. If you have any questions about our new Learning Center and the business improvement training programs we offer on topics such as internal auditing, well-defined processes, statistical process control, aligning people & processes, and lean thinking, then call 800-466-9953 and ask for Jan. If you would like more information on the English or the new Spanish language edition of our ISO 22000:2005 Food Safety Management Manual or any of our other Policies, Procedures and Forms manuals, then call or contact us online.

On That Note

Answer to this month’s question:

A lot can go into a successful internal audit program. First, appropriate resources like personnel, budget and time need to be committed. Equally important is clear communication. The objectives of the internal audit program needs to be communicated throughout organization. In essence, everyone needs to understand that auditing is always about improving the system, and never about catching someone doing something wrong.

Training is also extremely important – the internal audit teams should be trained on the audit process, as well as the standard and regulations to which the audits are being conducted. After all, the main goal is to find objective findings on specific requirements.

Please feel free to contact us with any questions or comments. Our policies, procedures and processes articles site has tons of useful information. Also, please let us know if you’d like any specific topic addressed in our future articles.

Regards,
Chris
Bizmanualz

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