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	<title>Comments on: Building Effective Management Systems: Discovery</title>
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	<description>Articles, tips and helpful information on Policies, Procedures and Processes</description>
	<lastBuildDate>Mon, 06 Feb 2012 17:47:01 +0000</lastBuildDate>
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		<title>By: Chris Anderson</title>
		<link>http://www.bizmanualz.com/information/2005/01/13/building-effective-management-systems-discovery.html/comment-page-1#comment-68398</link>
		<dc:creator>Chris Anderson</dc:creator>
		<pubDate>Thu, 05 May 2011 03:45:25 +0000</pubDate>
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		<description>Go to &lt;a href=&quot;http://www.policiesprocedures.com&quot; rel=&quot;nofollow&quot;&gt;http://www.policiesprocedures.com&lt;/a&gt; and you will find two example procedures for customer satisfaction: IT Satisfaction Policy Procedure and AS 9100 Customer Satisfaction Policy Procedure.  You can use either one as a starting point.</description>
		<content:encoded><![CDATA[<p>Go to <a href="http://www.policiesprocedures.com" rel="nofollow">http://www.policiesprocedures.com</a> and you will find two example procedures for customer satisfaction: IT Satisfaction Policy Procedure and AS 9100 Customer Satisfaction Policy Procedure.  You can use either one as a starting point.</p>
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		<title>By: Vicky</title>
		<link>http://www.bizmanualz.com/information/2005/01/13/building-effective-management-systems-discovery.html/comment-page-1#comment-68377</link>
		<dc:creator>Vicky</dc:creator>
		<pubDate>Mon, 28 Mar 2011 15:49:38 +0000</pubDate>
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		<description>I have to implement a customer satisfaction survey for my copmany. I have completed the whole project &amp; implementation plan but somehow stuck on the policy and procedure for it. Could you please assist me or direct me to a site with templates/examples of a live customer satisfaction policy &amp; procedure?</description>
		<content:encoded><![CDATA[<p>I have to implement a customer satisfaction survey for my copmany. I have completed the whole project &amp; implementation plan but somehow stuck on the policy and procedure for it. Could you please assist me or direct me to a site with templates/examples of a live customer satisfaction policy &amp; procedure?</p>
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