Computer, Network & IT Procedures Manual

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Weight: 6 pounds

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Procedures Manual Sections:

IT User Training Plan Policy

The IT User Training Plan Policy is available in the Computer & Network Policies and Procedures manual.

The IT User Training Plan Policy determines the required competence levels for personnel who utilize your company?s computer system, as well as for IT staff. The IT user procedure determines training or other actions needed to satisfy training requirements and helps your company evaluate the effectiveness of those actions taken.

The IT User Training Plan Policy also provides personnel (especially technical personnel) with a training path or guide, whereby courses build on one another and promote a skill set that benefits both your staff and your company. (8 pages, 1421 words)

IT User Training Plan Activities Covered

Planning IT User-Staff Training
The IT User-Staff Training Plan
IT User-Staff Training Plan Evaluation(Review)
It User Staff Training Plan Update

IT User Training Plan References Used

ISO 9001:2000 standard- Quality Management Systems-Requirements, Clause 6.2.2 (Competence, Awareness, and Training)
ISO/IEC 17799:2005-Information Technology-Code of Practice for Information Security Management
COBIT Control Objectives, Third Edition (July, 2000)

IT User Training Plan Forms Included

IT Training Requirements List Form
IT Training Log Form