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Computer, Network & IT Procedures Manual
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Procedures Manual Sections:
IT Support Center Policy Procedure
The IT Support Center Policy Procedure is available in the Computer & Network Policies and Procedures manual.
The purpose of the IT Support Center Policy Procedure is to identify staffing, training, and logistic requirements for an internal service or IT support center.
This IT support center procedure provides ongoing emergency and non-emergency technology support to all departments and users. It applies to the IT support center, in particular, and all departments with technology needs, in general. (8 pages, 1623 words)
IT Support Center Activities Covered
- IT Support Center Overview
- IT Support Center Operations
- IT Support Review
IT Support Center Forms Included
- Tech Support Log Form
- System Trouble Acknowledgement Form
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