7 Frequently Asked Questions about OnPolicy™ SaaS
Postedby Steve Flick on 02-22-2011
During the “beta test” phase of developing our OnPolicy™ document management software, our beta testers have been coming up with great questions, some of which we thought we’d share with you in advance of our formal launch. For example:
1. What document formats are supported by OnPolicy™?
The OpenSource code behind OnPolicy will support many common document formats, such as:
- Microsoft Word (“.doc”, “.docx”);
- MS-Excel (“.xls”, “.xlsx”);
- Adobe Reader (“.pdf”); and
- Some limited-format and unformatted file types (“.rtf”, “.txt”).
2. Why are all of our documents converted to “.pdf” files?
In OnPolicy™, released documents are converted from their native formats to “.pdf” to lessen the likelihood that document “Readers” — personnel assigned read-only access to documents — can modify your documents.
3. Where are our documents stored?
All documents are stored in a “SAS 70 Type II Certified” data center, which is also one of the largest colocation facilities in the central United States.
4. How do we know we’re the only ones who have access to our company’s documents?
We’re using all available means to reasonably secure your data, including:
- Dedicated servers;
- Encryption;
- Firewalls;
- Periodic backups; and
- Password protection.
5. Can I set different access levels for different users?
OnPolicy™ Administrators can create users and assign them roles (e.g., Reader, Editor). Roles define responsibilities and accessibility of documentation and features.
6. Can documents be deleted?
- You can upload, download, and delete documents from your account at any time. Your documents are also backed up regularly. But, as per document control, released documents can only be deleted after their retention date.
7. Can documents be recovered?
- Deleted documents are retrievable for an agreed-on period of time for as long as your OnPolicy™ account remains active.
- Note that recovery time depends, in part, on the number and size of files to be recovered.
If you have other questions about OnPolicy™ software-as-a-service document management, please:
- Visit our OnPolicy™ website, http://www.onpolicy.com;
- Call us (314-863-5079);
- Send us an email; or
- Visit the Bizmanualz web site, http://www.bizmanualz.com.
We’re happy to be of service.









