Business Process Management (BPM) is built on well-defined processes that are measured, monitored, and controlled to achieve planned results.
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Business dashboards, scorecards, or flash reports may change over time. A typical scoreboard will be revised six or seven times before it is contains the right, meaningful and measurable Key Performance Indicators (KPI) or metrics. What do your metrics say about your business? Read more →
No it is not a trick question. Who are the ones managing your business processes? Understanding who uses Business Process Management (BPM) is critical to managing business processes. Who uses BPM in your organization? Read more →
The PDCA process approach is used for business process planning, Business Process Management (BPM), and for business process auditing as well. Process auditing is focused on determining process effectiveness and the ability to achieve planned results. What good is a business process that is unable to deliver the planned result? Read more →
Business process management (BPM) uses the process approach to achieve planned results, objectives, and your strategic vision. If you manage what you measure, then the process approach to business process management is the method used to determine what to measure, monitor, and take action on as you define your business processes. Read more →
Everyone will tell you what their business processes are in their company. Identifying the top 10 core business processes is the easy part. Defining, measuring and managing your business processes is the hard part. When I go in to audit a company’s processes, few companies have actually defined their business processes in sufficient detail to demonstrate that they can manage them to achieve real business results. Why is business process management so hard? Read more →
An effective policy procedure manual is clearly written and easily understood by all the employees in your organization. Remember that the objective of your policy procedure manual is to improve the efficiency of your company, establish business controls and to comply with established regulations. Therefore, the most important rule when writing a policy procedure manual is that clarity and readability are much more important than style, perfect grammar and a large vocabulary. Read more →
Your office policy and procedure manual contains your company’s best practices that define your systematic approach to implementing business policy expectations, plans, and work routines — also known as procedures. A properly developed company policies and procedures manual can achieve a number of benefits for your organization. Read more →
Your social media strategy starts by making websites like Twitter, Facebook, Pinterest, or Linkedin a part of your marketing plan, creating a social media policy, and developing a plan of action. Read more →
A social media policy outlines your company’s guidelines for social media activity. Is it ok for your employees to maintain a personal blog that conveys work related stories about customers, management, or other employees? How about telling the same stories on Facebook or Twitter? Can you post pictures from the office party on Facebook, Pinterest, Instagram or Youtube? What is acceptable in a web connected social media world? Read more →
Microsoft Word Templates are easily editable Word documents that come with ready-to-edit business process descriptions, activities, tasks, forms, and references. Writing your own customized policy and procedures manual is easier with policies and procedures templates from Bizmanualz. Read more →
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