Bizmanualz Passes ISO 9001:2008 Certification Audit

That’s right we successfully passed our ISO 9001:2008 certification audit today.  We will now be the proud holder of an ISO 9001 registration.  It has been an exciting experience and we have learned a few things along the way.

So, now what do we do with it? 

The ISO organization produces standards and guidelines for a living so of course they have a PDF publication for publicizing, communicating, and promoting your registration called Publicizing your ISO 9001:2000 or ISO 14001:2004 certification. This is a great place to learn about how to market our new registration.  Inside there is an “In brief” section that summarizes what we can do with it.  Surprisingly, it lists more of what you can’t do than what you can.

• You can’t use or modify ISO’s logo… it is ISO’s brand and intellectual property.
• You can’t say ISO 9001 or ISO certified… You must spell it out. We are ISO 9001:2008 certified; we are not certified by ISO or by ISO 9001.
• ISO 9001:2008 cannot be listed on your products or used in literature to imply product certification… It’s not a product certification it’s a company certification.
• You must be careful with your scope description so it properly depicts your certified activities and geographic locations. For Bizmanualz it includes are manual products, training and consulting services from our St. Louis location.

So what can you do?

You can use the fact that your company is ISO 9001:2008 certified in your marketing.  Your management system and its processes have been certified to ISO 9001:2008 so you do want to talk about your successful registration to ISO 9001:2008 just as long as you do not suggest that your products are certified or that you are certified by ISO, which is what ISO certified implies.

Bizmanualz has been certified by Platinum Registration to ISO 9001:2008 and it was a great experience.  Next, we plan to communicate our success to our customers and fans.  We passed with no nonconformances and the auditor did note a number of exemplary practices that our Lean ISO 9000 QMS exhibited.  Yes a lean ISO system is possible and now we have the audit results to prove it.

About Bizmanualz
Bizmanualz has been at the forefront of deploying business best practices since 1995 delivering Policies, Procedures and Forms; quality systems implementation; and strategic business process improvement to help business owners achieve the growth and expansion they envision.

Learn more about Bizmanualz solutions:

• Policies & Procedures Manuals
• Strategic Process Improvement
• Quality Training Courses

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Posted on Thursday, April 2nd, 2009 under Business Improvement Services, ISO Quality Standards

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Originally published in 2009 by Bizmanualz, Inc. under the title Bizmanualz Passes ISO 9001:2008 Certification Audit. All rights reserved. Reproduction permitted with attribution only. www.bizmanualz.com