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Inside the September issue

Question of the month: Does falling price of technology mean that it is easier to build a competitive advantage? Find the answer at the end of this newsletter.

BY Chris Anderson
October 3, 2005

In September, our articles covered IT or Information Technology. The business world is constantly being driven by technology. New regulations such as Sarbanes Oxley require you to align your business processes with your technology. And technology is getting cheaper all the time.

Technological Advancements
and Business Management

Technological performance is doubling every year and yet the cost of that performance actually falls so the result is more bang for your buck. The question is, how are you using this technology to release the growth in your business, improve your processes, and deliver better results?

Read more about IT and Business Management…

Information Deployment

Information deployment is about how you create, capture, deliver, use and measure your business information. It is the strategic differentiator that your business processes require. Information technology is now a commodity, but your business processes are your business. Today’s information interactions mandate that your technology enable business processes, not just move data.

Read more about Information Deployment…

Business Processes Management

Corporate strategy changes over time, but always requires the alignment of people and processes in order to realize the mission of the organization. In the past, IT departments have delivered the systems. But now, IT needs to move beyond the systems focus and coordinate with the people in your organization for better business process management.

Read more about Business Process Management…

Information technology, in one way or the other, has become an integral part of most organizations. However, as technology becomes cheaper—almost to the point of being commoditized, IT itself is not sufficient to establish a strategic advantage for your organization. Rather, it is how IT is tied with your business processes that matters more than the technology that enables your processes.

To learn more about using process improvement programs for your organization attend the next How to Align a System of People and Processes for Results class. If you are eager to learn more about creating more order out of the chaos you are feeling at work then the How to Create Well-Defined Processes class is right for you. ISO 9000 Quality Auditor classes are forming now for Internal Auditor or Lead Auditor.

Reader Feedback

In September we launched PnP-Focus, a discussion community of users involved in building policies, procedures and processes. This forum is a great place to seek advice from or share your experiences with other users who share a common interest in policies, procedures and processes.

Signing up is easy, just visit the Pnp-Focus subscription page.

Response so far has been very good with membership growing steadily. Users have thanked us for creating this forum. However, it is not about Bizmanualz. It’s about YOU. There cannot be a forum without your participation. We thank all the users who have already signed up and use the forum to discuss important topics.

Those of you who haven’t subscribed yet, I urge you to sign-up and see what the forum has to offer you and how you can benefit from the exchange of ideas.

On That Note

Answer to this month's question: 

Yes, the cost of Information Technology has been falling almost as fast as the increase in performance. This puts technology at the reach of virtually anybody making IT a commodity. Therefore, it is not the raw investment in IT that provides your organization an advantage, it is how you use the IT infrastructure that matters much more. Strategic advantage is more about how you use IT to manage and your business processes. After all, IT is a commodity, but your business processes are your business.

We will continue our discussion of Information Technology in October. We will discuss accelerating returns in the next article and start building a case for establishing strong IT policies and procedures.

Let us know if you'd like any specific topic addressed in our future article-series.

Best regards,
Chris
Bizmanualz, Inc