View ISO9001 QMS
Procedures Manual Sections
- Introduction to ISO
- Manual Preparation
- QMS Quality Manual
- QMS Quality Procedures
- EMS Quality Procedures
- Reports and Forms
Weight: 5 pounds
Why Register for
ISO 9000?
Obviously, one reason to implement and certify to ISO 9000 is that some customers may require it. Customers recognize the value of ISO 9000 certified suppliers. Additionally, some industries require companies to evaluate and audit their suppliers. The requirement to audit these suppliers is often waived for ISO 9000 certified suppliers, thus saving the company money.
As the purpose of the standard implies, companies should want to implement the ISO 9000 standard to improve their effectiveness and increase customer satisfaction. Improved system effectiveness and customer satisfaction typically result in greater profitability through gains in efficiency and increased sales from happy customers.
Some of these benefits can be obtained by implementing and complying with the ISO 9000 standard without going through the registration process. There are some benefits to be expected from registration however. Often times, when companies implement a new system, it becomes their current item of interest and soon fades with the concerns and pressures of business. It is very difficult at times to maintain interest and support for a system over a long term.
The certification or registration process includes regular visits by the registrar to ensure the system is maintained. Also, the outside perspective of the auditors can be of benefit as well. A system developed and implemented internally may fall short in some areas through no fault of the personnel involved. The objective perspective of an auditor may strengthen the system in weak areas and provide the organization with additional benefit.
Implementing your ISO 9001 system represents a major effort. Some things will go rapidly, some will be frustratingly slow. It is essential that you get Top Management and all key personnel on board and not let the effort stall. It is usually harder to get the effort restarted than it was to get started in the first place.
Although it won't seem like it at first, your ISO 9001 system should ultimately provide significant benefit to your organization. The systematized continuous improvement should provide efficiency gains in all areas. Improving customer satisfaction should also improve sales and ultimately the bottom line. If an area of your program appears to be too bureaucratic and non-value-adding, it may be a target for continuous improvement efforts.
After you're certified and have had your program in place for a year, you'll wonder how you managed without it.
The introductory section of Bizmanualz ISO 9001 QMS
also contains information on the following:
- ISO 9000 and ISO 14000
- Overview of ISO 9001:2000
- Quality Systems
- Certification, Registration and Accreditation
- ISO Definitions
