ISO Auditors

Auditors work for or contract to Registrars to perform registration assessments and surveillances. They are the "front line" in the process. The Registrars are responsible for ensuring Auditors meet qualification requirements. Their requirements include training in auditing, ISO 9001 training, and at least one member of the audit team must have experience in the industrial sector of the company being audited.

Verify credentials. If a person claims to be certified as an ISO 9000 lead auditor, ask to see proof of his or her certification. Make sure the certification is current by checking the expiration date. Facts about ASQ's certification are available via the ASQ website.

Auditors collect the objective evidence demonstrating the effectiveness (or lack thereof) of the company's quality management system and make registration recommendations to the Registrar. The Registrar has the ultimate decision, however.

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